Disappointing

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Debenhams Plus - www.debenhamsplus.com
★☆☆☆☆
1.1
2.0% of users recommend this
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Kamora75's review of Debenhams Plus - www.debenhamsplus.com

“Disappointing”

★☆☆☆☆

written by Kamora75 on 01/12/2016

Without a doubt the worst experience I have had with an online retailer. Purchased a laptop that didn't work, was initially told by them to contact HP and Microsoft directly to fix, and then told to download online tools from various online sources (some not even official Microsoft sources?) to resolve the issue. I had to return it to them (twice) and eventually received a replacement which didn't work either. You would think that Debenhams is a brand you could trust, based on my experience this is far from the truth.

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