Written on: 13/12/2013 by lippianne (1 review written)
If only I had read these reviews first! I ordered a present on-line for delivery to store - click and collect - sounds easy doesn't it. 13 days later - missed the birthday - & have just been given a refund which should reach my account in 5-7 days! I've made so many telephone calls to the call-centre and the store and got a different answer each time. Absolutely terrible service and I shall never use it again and warn everyone else - use it at your peril!
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