Worst nightmare

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Guest's review of Debenhams Plus - www.debenhamsplus.com

★☆☆☆☆

“Worst nightmare”

Written on: 19/08/2013

Shopped with Debenhamsplus because I trusted Debenhams. Big mistake! Delivery team lied and didnt carry out the installation which i had paid for. Despite me having contacted them to report the problem, they took the lying delivery team's fabricated story, without even the courtesy to contact me to discuss. All they did was sent me an email to say that 'no refund and there is nothing else they could help me with'. To make matters worse, the washing machine broke down 9 days after delivery. Again, I have had to deal with all the problems, no help from them! I seriouly doubt the quality of their products. I will never ever shop with them again and will definitely not recommend anyone to shop with them!

  • Zanussi washing machine

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