Zero star rating

Click here if this is your business
★☆☆☆☆
1.1 / 5
2% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

DireService's review of Debenhams Plus - www.debenhamsplus.com

★☆☆☆☆

“Zero star rating”

Written on: 22/02/2013 by DireService (1 review written)

I ordered a high chair for delivery within 7 days. Five weeks and a false delivery date or two later, I was told to expect delivery on the Tuesday / Wednesday, only to be informed late that afternoon that they'd misread the expected month of delivery and I'd to wait another month. I shopped around and found two other companies selling the product cheaper with immediate delivery. I had expected good service from such a large and well known brand as debenhams plus, which was why I chose to go with them in the first place. Don't make my mistake and instead go for a smaller local company. They're cheaper and are delivering less than 48 hours after I placed my order. No more struggling to feed a baby in a buggy - phew! If I could give 0 stars I would...

  • Oxo tot high chair €229

    Goods purchased & cost

  • A few weeks late

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review