Concord Extra Reviews - www.concordextra.com

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★★★★★
4.6 / 5
777
92% of users recommend this
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  • Customer Service

  • Quality of website

  • Value For Money

Summary

''Concord Extra is an online store. It provides convenience at your fingertips, allowing you to browse at leisure, to pick and choose from THOUSANDS of products ranging from household goods to fragrances, beauty products to fishing gear, pet products to umbrellas, car care to clothing . . . and much, much more besides.

Where else can you buy toiletries and DIY under the same roof? Or envelopes and engine oil? Cosmetics and crisps? Window blinds and shoes?

The range of products is simply staggering, and you can look at one or all of them, when you want to, any time of the day or night, any day of the week!

Toys, gift sets, groceries, camping equipment, earphones, extension leads, footwear, pictures, mirrors, adaptors, luggage straps, suitcases . . . if you can think of it, Concord Extra probably has it in stock.''
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★★★★★

“recieved fast delivery and in good order. easy to...”

Written on: 16/02/2013

recieved fast delivery and in good order. easy to follow web page. excellent service… Read Full Review

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★★★★★

“NO ROOM FOR IMPROVEMENT”

Written on: 16/02/2013

EXCELLENT - the right price, perfect condition and highly efficient service… Read Full Review

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★★★★★

“Easy ordering system”

Written on: 16/02/2013

Everything was parcelled up safely and reached its destination in good condition and in good time. Thank you… Read Full Review

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★★★★☆

“Good Deals”

Written on: 15/02/2013

Very good deals and large range of items available. No problems with ordering, payment and delivery, all very efficient. Friendly people ready to help if you need to contact them for any reason… Read Full Review

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★★★★★

“Toilet Roll”

Written on: 15/02/2013

1st class customer service and very quick delivery thankyou… Read Full Review

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★★★★★

“Buy it by the gallon”

Written on: 13/02/2013

We have used elbow grease for 5 plus years on a daily basis as a core item in our cleaning bucket for my business, as it gives the best results on cleaning hard-core grease and plastics. Thankfully it seems like this product will continue to be available, and rue the day it isn't!… Read Full Review

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★★★★☆

“Good service and very helpful ”

Written on: 04/02/2013

I have to say I was slightly sceptical after reading some less than stellar reviews but the price for the walking boots I was after was so good I thought I'd give Concord a try. I'm glad I did. After my initial concern that my order was not showing online after 48hrs (a common problem I think) I called customer services who informed me that all was fine although my order would be slightly late getting to them. As a gesture of goodwill they immediately offered to send my item 'next day' free… Read Full Review

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★☆☆☆☆

“Lousy customer service!”

Written on: 03/02/2013

I tried to contact the customer service team several times and got no response, my order was sent AFTER I cancelled it. They claim to process the order within 24 hours but it was several days before my sent. When the order came the items inside were dented and several items had been omitted. I definitely will not be using them again… Read Full Review

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★★★★★

“Good service”

Written on: 22/01/2013 by cheshirecat69 (1 review written)

I hadn't heard of Concord Extra before but found them on a comparison website looking for womens winter fleeces and tops at a reasonable price. Their selection seemed current and favourable so I decided to try them and ordered a couple of items. Concord sent me clear information re my order and processing and the items arrived within 48 hrs, well packaged and exactly what I wanted. Will definitely consider them again… Read Full Review

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★★★☆☆

“Good Product - Service (response) Lacking ”

Written on: 17/01/2013 by froggiegit (2 reviews written)

Patak's Biryani oven sauce - medium. The product was a brilliant price and not available in any local supermarket (Tesco, Asda etc.) Bought 6 jars and including the postage was still good value. Got a confirmation of the order which suggested I check the status on the website. Order did not appear against my name. Next day checked again, still didn't show so contacted Concord via email. No response. Checked again on the monday - still not showing so emailed again - no response. But, goods… Read Full Review

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★★☆☆☆

“Review Of Order”

Written on: 14/01/2013 by slybunda (1 review written)

ordered some veet cream and tea tree wipes, the wipes never arrived and the stuff that arrived was a week late. emailed back to concord and they said they would refund the charge for the wipes but nothing come through yet. overall nothing impressive, poor performance which could easily be improved if some effort was put into it. will be emailing them back again later this week if my money has not been refunded for the wipes. only good thing was the prices of the goods i ordered were cheap… Read Full Review

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★★★★★

“2nd time purchasing from Concorde ”

Written on: 13/01/2013 by wolfsram (1 review written)

You still stock Lynx Instinct at a good price and your postal prices are great, so I bought 9 cans :) happy to buy from you again!… Read Full Review

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★★★☆☆

“Only good my be”

Written on: 13/01/2013

the first order i received took a very long time to reach me and being in the u.k. I expected it a bit more quicker however your second order was much quicker and I believe the reason why it was quicker because I phoned to complain about my first order being under weight instead of 100x4 it came as 90x4 now tell me how many people who ordered these goods noticed its 90x4 I assumed not many now I bet you a bottom dollar IF I was not observant enough you would not have even bothered to… Read Full Review

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★★★★★

“first time user”

Written on: 07/01/2013

ordered some boots for my son. excellent service - I had a problem with the payment via pay pal resulting in overpayment - they were useless but concorde sorted it within a day. wonderful customer service can't praise them enough… Read Full Review

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★★★★★

“xmas pressie”

Written on: 27/12/2012 by cjbear (1 review written)

Arrived quickly and was soooo cheap. I would defo use this company again and recommend to everyone. Was free postage and cheaper than ebay. Was able to pay by paypal. Very happy with the service and choice of products.!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!… Read Full Review

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★★★☆☆

“Bright Orange Shower Puffs”

Written on: 24/12/2012 by fluffty46 (1 review written)

I requested Peach coloured shower puffs and received bright orange! They're ok but would have preferred peach to go with the bathroom. A lot smaller than i anticipated. Need to be larger… Read Full Review

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★★☆☆☆

“Order was not complete - it was short of one item”

Written on: 21/12/2012 by Stobbies (1 review written)

I ordered and paid for 10 toothbrushes and only 9 were sent! I also sent an e-mail to yourselves informing you of this several days ago and have not yet had a response. Order ID : 58377… Read Full Review

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★☆☆☆☆

“i ordered on friday the 14th so i could get the items...”

Written on: 20/12/2012 by hannahcap92 (1 review written)

i ordered on friday the 14th so i could get the items in time for christmas and payed via paypal, i logged onto there site online were it said i had no recent orders so i emailed them and had no reply until so had to make a phonecall to them monday were they told me the order was fine and being processed , i got the email the day after were they asked for my payment reciept so i forwarded that, then today(thursday) 2 days later i just recieve the same email again!, so i called them again were… Read Full Review

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Concordextra's Response to hannahcap92's Review

Written on: 20/12/2012

Every email that we receive is replied within 48 hours. This period of year is exceptionally busy. We endeavor to get every order out within 24 to 48 hours, With regards to stock levels our inventory is run through a software we are in the process of updating. We try our hardest to get every single order out in time and full. Unfortunately very minimal orders are complete, we always refund in full or offer an alternative.

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★★★★★

“Top Class”

Written on: 17/12/2012

No problems at all with these people. Nice and easy to deal with and everything comes well packaged. Would recommend you look here first. Many thanks for top class service… Read Full Review

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★★★★★

“Pleased”

Written on: 17/12/2012 by jonnieangel (1 review written)

Great service. I have ordered this product before and I am pleased with the service and quick postage response ... yet again!… Read Full Review

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