Concord Extra Reviews - www.concordextra.com

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★★★★★
4.6 / 5
797
92% of users recommend this
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  • Customer Service

  • Quality of website

  • Value For Money

Summary

''Concord Extra is an online store. It provides convenience at your fingertips, allowing you to browse at leisure, to pick and choose from THOUSANDS of products ranging from household goods to fragrances, beauty products to fishing gear, pet products to umbrellas, car care to clothing . . . and much, much more besides.

Where else can you buy toiletries and DIY under the same roof? Or envelopes and engine oil? Cosmetics and crisps? Window blinds and shoes?

The range of products is simply staggering, and you can look at one or all of them, when you want to, any time of the day or night, any day of the week!

Toys, gift sets, groceries, camping equipment, earphones, extension leads, footwear, pictures, mirrors, adaptors, luggage straps, suitcases . . . if you can think of it, Concord Extra probably has it in stock.''
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★☆☆☆☆

“Time waisters”

Written on: 04/05/2013

I placed an order with Concord extra on the 25/04/2013,through Amazon. I recieved an e-mail with dispatch information quoting delivery estimated date: 02/05/2013.Since the 02/05/2013 i have e-mailed 3 times enquiring about my delivery and have had no straight answere on it's where abouts. I hope that by writing this review something will get sorted out… Read Full Review

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Concordextra's Comment

Written on: 26/06/2013

Order had been shipped 25/04/2013. The time scale we allow is 2-5 working days to arrive. On occasions orders become lost in post via Royal Mail. Every customer is always offered a full refund or a replacement. We try our very up most to keep every customer happy.

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★☆☆☆☆

“'Bargain' did not exist”

Written on: 26/04/2013 by kellynack (1 review written)

The old saying goes that if it sounds good to be true- it usually is. Bargain found at £50. A few days later told that no longer in stock- and yet strangely they are still selling 2 weeks later on Amazon for double the price- 12 still in stock… Read Full Review

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Concordextra's Response to kellynack's Review

Written on: 03/05/2013

Unfortunately items do become out of stock. Listing errors do occur by human error. I can guarantee if no stock is available on Concord Extra the stock will also not be available on any other website.

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Concordextra's Response to kellynack's Review

Written on: 26/06/2013

On this occasion there seems to have been a mix as we are not allowed to sell anything on Amazons site double the price. This is against policy. The only thing I can suggest customer got us confused with another seller or item has been listed by human error.

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★★★★★

“Excellent Service”

Written on: 15/03/2013

I have used Concord extra a number of times due to their excellent prices and offers, and have found the experience really efficient with my order being processed and sent out the next day. I have also found the staff to be polite and helpful whenever I have had need to contact them. All in all a very good retailer that I am happy to use again and again, and have recommend to friends… Read Full Review

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★★★★★

“Have ordered again”

Written on: 14/03/2013

Thank you for quick service. Hard finding ariel non bio soap powder. Have already ordered another lot Thanks… Read Full Review

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★★★★★

“internet buying is with your company.”

Written on: 13/03/2013

no faults with product or delivery,infact the delivery is exceptional [next day]i would recommend to family and friends and will be purchacing more item in the future… Read Full Review

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★★★★★

“A difficult to find soap powder ”

Written on: 12/03/2013

My daughter has many allergies and this is the only powder she can use, however if it increasingly difficult to find so I was very pleased to be able to purchase some… Read Full Review

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★★★★★

“HIGH LEVEL OF SERVICE!”

Written on: 11/03/2013

I made a mistake when I initially placed my order. I noticed this the next day, telephoned straight away, and a very helpful lady said ' not to worry- she would alter the order to the item I had intended to buy'. The correct item was delivered the next day. Brilliant! Ian Roberts… Read Full Review

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★★★★★

“buy the best”

Written on: 01/03/2013

I had recently bought a small pack of doggy poo bags from this supplier just to see what the quality, service etc.... was like. Well, I'm back - buying the 1,000 pack. Very good delivery time, extremely well packed & the best doggy bags we've ever bought(size wise & quality/strength) Say no more… Read Full Review

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★★★★★

“Great Source of a Difficult to Find Product”

Written on: 01/03/2013

None of the major supermarkets, nor Boots stock the bath-size tablets of Imperial Leather so it was great to find them at Concord Extra. Delivery only took a few days despite it being over the New Year period… Read Full Review

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★★★★★

“Good value for money”

Written on: 01/03/2013

Costing, packaging and prompt delivery… Read Full Review

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★★★★★

“everything excellent fast delivery .”

Written on: 01/03/2013

great products and service.fast delivery. will use again… Read Full Review

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★★★★★

“Everything A-OK ...”

Written on: 01/03/2013

A straight forward transaction that was completed with mercurial speed!… Read Full Review

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★★★☆☆

“my order”

Written on: 20/02/2013

The order arrived safely and was wellpacked except for some envelopes that I ordered but were missing… Read Full Review

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★★★★☆

“Great item would use again.”

Written on: 20/02/2013

Great item would order again, but next time send the item to the wright flaming address please!!… Read Full Review

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★★★★★

“A great gift!”

Written on: 19/02/2013

Our two year old grandson is often called "little man" within the family and as this moneybox had those words within its' title, it was the perfect gift for a Christmas stocking filler! A lovely novelty, good price and speedy delivery!… Read Full Review

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★★★★★

“Any problems, contact the helpline: very courteous and...”

Written on: 18/02/2013

Any problems, contact the helpline: very courteous and helpful… Read Full Review

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★★☆☆☆

“Still waiting...”

Written on: 18/02/2013

I ordered my product over a week ago having been informed that the delivery estimate is 1-2 days I assumed my product would be with me by the weekend, over a week later and I'm still waiting. As it's this close to Christmas I understand some delay but I have had to purchase the same thing again elsewhere for fear that it won't arrive at all. I have requested an update from Concord Extra and was informed that it had been dispatched a week ago so the fault may lie with Royal Mail, I don't know!… Read Full Review

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Concordextra's Comment

Written on: 18/02/2013

This order was shipped within the stated time given, However many items get lost in post. Every item that has been lost is always either refunded or replacement is sent out.

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★★★★★

“Whiskas temptations ”

Written on: 18/02/2013

Staff were really helpful and friendly. My order arrived the next day. Really please with the service I have received and will order again. You have a customer for life… Read Full Review

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★★★★★

“hair products”

Written on: 18/02/2013

I always get any help and quick service for any product I purchase from Concord Extra. Have been purchasing for some time now and always feel confident in my purchases. Kind regards Anna… Read Full Review

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★★★★★

“Very fast delivery”

Written on: 17/02/2013

Thank you for a very fast delivery.only a couple of days to get here, well in time for when we needed the product… Read Full Review

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