Concord Extra Reviews - www.concordextra.com

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★★★★☆
4.3 / 5
84% of users recommend this
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  • Customer Service

  • Quality of website

  • Value For Money

Summary

''Concord Extra is an online store. It provides convenience at your fingertips, allowing you to browse at leisure, to pick and choose from THOUSANDS of products ranging from household goods to fragrances, beauty products to fishing gear, pet products to umbrellas, car care to clothing . . . and much, much more besides.

Where else can you buy toiletries and DIY under the same roof? Or envelopes and engine oil? Cosmetics and crisps? Window blinds and shoes?

The range of products is simply staggering, and you can look at one or all of them, when you want to, any time of the day or night, any day of the week!

Toys, gift sets, groceries, camping equipment, earphones, extension leads, footwear, pictures, mirrors, adaptors, luggage straps, suitcases . . . if you can think of it, Concord Extra probably has it in stock.''
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Latest Reviews

★★★★★

“Very very good service”

Written on: 30/05/2014 by meCorcoran299 (1 review written)

I am very very pleased with the service I received. I would buy from you again and would recommend you to my friends… Read Full Review

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★★★★★

“Delivery Cost.”

Written on: 20/04/2014 by azNash345 (1 review written)

I have been viewing your website and while I think the prices appear to be good there has to be a delivery cost added. The delivery is based on the weight of the order but none of the items shown give the weight so how do I find out what the total cost will be?… Read Full Review

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★☆☆☆☆

“bad service for delivery.”

Written on: 11/01/2014

Why I cannot but over 6 bottles of 500ml baby oil. before that I can buy 36 bottles of these item,it can sve the delivery money, Is it the service changed?… Read Full Review

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Concordextra's Comment

Written on: 04/02/2014

unfortunately only 6 bottles of baby oil was in stock at that current time.

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★★★★★

“excellent service, very fast delivery ”

Written on: 20/12/2013

excellent service, very fast delivery… Read Full Review

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★★★☆☆

“Wrong Item”

Written on: 27/11/2013

Ordered 2 of one item. I recieved one of the items and a substitute. I was NOT given a choice prior to the order being dispatched to me. When I phoned regarding this I was told the item I had ordered was being discontinued. However NO mention of this was made on the order form and more importantly when I had to put in the quantity of the item it showed that there were plenty available. SO:- There is a definate need to both inform customers in advance so that the need for phone calls and… Read Full Review

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★★★★★

“As Usual - First Class!”

Written on: 22/11/2013 by jdwa (1 review written)

Concord Extra delivers consistently - Good Value, Efficient Service & Fast Delivery. As well as first rate products… Read Full Review

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★★★★★

“ Glade is good”

Written on: 17/11/2013

This is a very pleasant way to give the home a nice fresh aroma… Read Full Review

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★★★★★

“Great prices and fast delivery”

Written on: 16/11/2013

Prices for some of the products are just great and even better with case deals. Quick delivery for my goods and with them being well packed, I would recommend and shop here again… Read Full Review

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★☆☆☆☆

“Short shipped and ignored email messages”

Written on: 13/11/2013

My order was short shipped on three items. One was noted on the packing slip but two weren't. I advised them of this by email but no response and the missing items weren't made up when the second delivery was made. Typically, one of the short shipped items was one of the most expensive items; razor blades… Read Full Review

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Concordextra's Comment

Written on: 19/11/2013

I can confirm no email has been received. We reply to every email we receive as we thrive on excellent customer service. Any order that is missing an item is fully refunded.

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Baz000000's Comment

Written on: 19/11/2013

How can you confirm as you don't know under what email address I would have sent the email? It was sent to the info address listed on your website that didn't bounce back undelivered and was never responded to.

You have received a series of bad customer service reviews. Clearly something is not quite as it should be and you should look to address your issues.

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★★★★★

“very good price”

Written on: 13/11/2013

arrived safely packed, exactly what ordered and excellent price… Read Full Review

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★★★★★

“Purchase of Cleaning Products”

Written on: 09/11/2013

Products as described. Order arrived quickly. Very satisfied. Thank you… Read Full Review

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★★★★★

“well worth it”

Written on: 09/11/2013

I have ordered quite a few times now, but unfortuneatley this time there was a bit of a muddle up. one of my parcels got returned to your depot for some reason, but I was quickly informed and it was resent. the rest of my order was left in a shed that isn't used...and no delivery note. so after much correspondence I found my parcels. not your fault...the delivery driver could have left a note! as ever all my items are there, and well packaged… Read Full Review

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★★★★★

“Vesta Beef Curry & Rissoto”

Written on: 08/11/2013 by Rocker66 (1 review written)

Due to the above items not being available locally I ordered from Concord Extra. Items were delivered promptly and well packed. Prices were cheaper than those of the supplier I used previously. I will certainly use again… Read Full Review

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★★★★☆

“concord extra online shopping”

Written on: 03/11/2013

service is excellent and goods first class however there is a frustrating tendency by concord extra to sell you items no longer in stock, they quickly refund you however one minute you think you have a bargain next minute an email is sent to say sorry item no longer available!!!… Read Full Review

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★★★★★

“Alexander Rusinov I ordered twice already on the...”

Written on: 30/10/2013

Alexander Rusinov I ordered twice already on the Concord Extra website. At first I was unsure if I should trust the site since it had some very good deals. However, I took the risk and it was worth to put trust into it. I received my items quicker than mentioned (not more than 1-2 workdays after purchase) and condition was excelent. Would continue following the website for further services!… Read Full Review

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★★★★☆

“excellent service”

Written on: 26/10/2013

all arrived in good time and excellent value for money… Read Full Review

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★★★★★

“beauty”

Written on: 23/10/2013 by tgvpg (1 review written)

I Was pleased with the fast and efficient service… Read Full Review

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★★★★★

“fab service”

Written on: 23/10/2013

Item arrived so quickly Was exactly as described Excellent!… Read Full Review

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★★★★★

“Denim Aftershave from Concord Extra”

Written on: 19/10/2013 by HiremK (1 review written)

Website was easy to use and service was excellent. Will definitely be happy to use again in the near future… Read Full Review

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★★★☆☆

“good prices”

Written on: 18/10/2013 by welshsue (1 review written)

Excellent prices, quality products and fast delivery. The only thing I would say is the communication could be better. One of my items was out of stock and rather than email me to let me know, the delivery arrived without them. The paperwork stated refund and the amount but in spite of emailing to ask how long I would need to wait for this, the refund hadn't appeared after 3 days. Had to open a paypal dispute to obtain the refund. Still no reply to original email. The missing item meant the… Read Full Review

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