Concord Extra Reviews - www.concordextra.com

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★★★★☆
4.3 / 5
85% of users recommend this
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  • Customer Service

  • Quality of website

  • Value For Money

Summary

''Concord Extra is an online store. It provides convenience at your fingertips, allowing you to browse at leisure, to pick and choose from THOUSANDS of products ranging from household goods to fragrances, beauty products to fishing gear, pet products to umbrellas, car care to clothing . . . and much, much more besides.

Where else can you buy toiletries and DIY under the same roof? Or envelopes and engine oil? Cosmetics and crisps? Window blinds and shoes?

The range of products is simply staggering, and you can look at one or all of them, when you want to, any time of the day or night, any day of the week!

Toys, gift sets, groceries, camping equipment, earphones, extension leads, footwear, pictures, mirrors, adaptors, luggage straps, suitcases . . . if you can think of it, Concord Extra probably has it in stock.''
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Latest Reviews

★★★★★

“very good on time service”

Written on: 25/10/2014 by AnnaRollins (1 review written)

Purchase arrived on time and in perfect condition. Thank you… Read Full Review

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★★★★★

“THANKYOU FOR MY ORDER.”

Written on: 23/10/2014 by conke123 (1 review written)

Good value for money thankyou again and very good value for would reccomend to family and friends… Read Full Review

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★★★★★

“Great value brilliant fast delivery”

Written on: 22/10/2014 by klFanning443 (1 review written)

Ordered dettol which was £1.30 cheaper than any of the big supermarkets even with postage this was a great deal made even better when I received the items the next day well packaged great service will definitely use you again… Read Full Review

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★★★☆☆

“Could do better”

Written on: 20/10/2014 by oaTodd444 (1 review written)

I have used Concord Extra quite a few times now and although I pay for the next day service, the delivery always takes 4 or 5 days to arrive. It's a shame because the rest of the process is easy enough… Read Full Review

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★★★★★

“excellent service extremely well packed”

Written on: 19/10/2014

Excellent order - easy to use website and clear delivery charges. great product with excellent care taken with packaging to ensure no breakages or leaks. Great prices and quick delivery. Very pleased thank you. 2nd time ordering and a very happy customer both times… Read Full Review

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★★★★★

“Great price, easy online order process & super quick...”

Written on: 18/10/2014

Searched online for my favourite smellies. Concord price best by a mile. Reasonable delivery fee. Quick efficient online order process. Excellent communi still via email. Items arrived within 1/2 working days via Royal Mail. Fantastic! Wouldn't hesitate to recommend… Read Full Review

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★★★★☆

“Arrived on time and in perfect condition. P&P a bit...”

Written on: 10/10/2014 by dadmumrob (1 review written)

Arrived on time and in perfect condition. P&P a bit dear, but otherwise no complaints… Read Full Review

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★★★★☆

“Hair colour purchase ”

Written on: 08/10/2014 by Keenann330 (1 review written)

The product arrive on time althought the box was a little squashed.... I would have ordered more but just could not find out how ..... What I ordered and the time was great , thank you Very much… Read Full Review

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★★★★★

“Great service ”

Written on: 05/10/2014 by Fitzpatrickdd377 (1 review written)

The products were exactly as the description and arrived quickly!!… Read Full Review

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★★★★★

“toilet cleaning ”

Written on: 04/10/2014 by Roger686 (1 review written)

Competitive price for goods and realistic transport cost resulting in the fact that if I need a similar item again I will 're order with this excellent supplier. A very friendly and helpful supplier who fulfilled my requirements totally… Read Full Review

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★★★★★

“GOOD SERVICE”

Written on: 29/08/2014 by DAYDREAMER66 (1 review written)

I just received my items that I ordered from Concord Extra and I found the delivery and service excellent.I have order on line before but I have never heard of this company until now. My father wanted some shaving foam 400ML that was discontinue in the shops so when I type in what he wanted this website came up with the goods.I call them and the sale person took my details and call me back within mins and ensure me that my goods would be delivered the next working day. I must admit that i was a… Read Full Review

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★★★★★

“Very very good service”

Written on: 30/05/2014 by meCorcoran299 (1 review written)

I am very very pleased with the service I received. I would buy from you again and would recommend you to my friends… Read Full Review

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★★★★★

“Delivery Cost.”

Written on: 20/04/2014 by azNash345 (1 review written)

I have been viewing your website and while I think the prices appear to be good there has to be a delivery cost added. The delivery is based on the weight of the order but none of the items shown give the weight so how do I find out what the total cost will be?… Read Full Review

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★☆☆☆☆

“bad service for delivery.”

Written on: 11/01/2014

Why I cannot but over 6 bottles of 500ml baby oil. before that I can buy 36 bottles of these item,it can sve the delivery money, Is it the service changed?… Read Full Review

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Concordextra's Comment

Written on: 04/02/2014

unfortunately only 6 bottles of baby oil was in stock at that current time.

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★★★★★

“excellent service, very fast delivery ”

Written on: 20/12/2013

excellent service, very fast delivery… Read Full Review

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★★★☆☆

“Wrong Item”

Written on: 27/11/2013

Ordered 2 of one item. I recieved one of the items and a substitute. I was NOT given a choice prior to the order being dispatched to me. When I phoned regarding this I was told the item I had ordered was being discontinued. However NO mention of this was made on the order form and more importantly when I had to put in the quantity of the item it showed that there were plenty available. SO:- There is a definate need to both inform customers in advance so that the need for phone calls and… Read Full Review

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★★★★★

“As Usual - First Class!”

Written on: 22/11/2013 by jdwa (1 review written)

Concord Extra delivers consistently - Good Value, Efficient Service & Fast Delivery. As well as first rate products… Read Full Review

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★★★★★

“ Glade is good”

Written on: 17/11/2013

This is a very pleasant way to give the home a nice fresh aroma… Read Full Review

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★★★★★

“Great prices and fast delivery”

Written on: 16/11/2013

Prices for some of the products are just great and even better with case deals. Quick delivery for my goods and with them being well packed, I would recommend and shop here again… Read Full Review

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★☆☆☆☆

“Short shipped and ignored email messages”

Written on: 13/11/2013

My order was short shipped on three items. One was noted on the packing slip but two weren't. I advised them of this by email but no response and the missing items weren't made up when the second delivery was made. Typically, one of the short shipped items was one of the most expensive items; razor blades… Read Full Review

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Concordextra's Comment

Written on: 19/11/2013

I can confirm no email has been received. We reply to every email we receive as we thrive on excellent customer service. Any order that is missing an item is fully refunded.

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Baz000000's Comment

Written on: 19/11/2013

How can you confirm as you don't know under what email address I would have sent the email? It was sent to the info address listed on your website that didn't bounce back undelivered and was never responded to.

You have received a series of bad customer service reviews. Clearly something is not quite as it should be and you should look to address your issues.

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