Time waisters

Click here if this is your business
★★★★☆
4.3 / 5
84% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of Concord Extra - www.concordextra.com

★☆☆☆☆

“Time waisters”

Written on: 04/05/2013

I placed an order with Concord extra on the 25/04/2013,through Amazon.
I recieved an e-mail with dispatch information quoting delivery estimated date: 02/05/2013.Since the 02/05/2013 i have e-mailed 3 times enquiring about my delivery and have had no straight answere on it's where abouts. I hope that by writing this review something will get sorted out.

  • 3 X L'Oréal Paris Velvet Perm for natural hair

    Goods purchased & cost

  • Customer Service

  • Quality of website

  • Value For Money

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Concordextra's Comment

Written on: 26/06/2013

Order had been shipped 25/04/2013. The time scale we allow is 2-5 working days to arrive. On occasions orders become lost in post via Royal Mail. Every customer is always offered a full refund or a replacement. We try our very up most to keep every customer happy.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review