Lousy customer service!

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  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of Concord Extra - www.concordextra.com

★☆☆☆☆

“Lousy customer service!”

Written on: 03/02/2013

I tried to contact the customer service team several times and got no response, my order was sent AFTER I cancelled it. They claim to process the order within 24 hours but it was several days before my sent. When the order came the items inside were dented and several items had been omitted. I definitely will not be using them again.

  • Goods purchased & cost

  • Up to a week late

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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