Items out of date

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Guest's review of Concord Extra - www.concordextra.com

★★☆☆☆

“Items out of date”

Written on: 07/11/2012

I ordered three bottles of cough medicine and all were out of date. I am currently awaiting a 100% refund.This was my first order, so not a good first impression.

  • Cough medicine

    Goods purchased & cost

  • On time

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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Concordextra's Comment

Written on: 09/11/2012

Unfortunately this order was sent due to human error. A full refund was applied the very same day. We check every item for dates, However it was human error at this time. This is a very rare occasion this happens.

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Alison13's Comment

Written on: 12/11/2012

Yes I did receive a refund immediately. Thank you.

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