TOTALY DISAPPOINTED, THANK YOU ARGOS FOR "RESPECT" FOR YOUR

BE CAREFUL, TOTALY DISAPPOINTED, THANK YOU ARGOS FOR "RESPECT" FOR YOUR CLIENTS.

So, moving in to new home and shopping furnitures for your "new flat" it can cost you lots of stress specially if you are setting it with ARGOS!!

On 16th of October I bought furniture set for my new bedroom at ARGOS. It was plenty of delivery slots for october or begining of november, but problem was I work till late evening hours so I decided to wait for first delivery slot in wekeend- 13th of November..

Now, on 9th of November I recived message from ARGOS that my delivery has been deleted, I answered that is siutable for delivery next Saturday 19th of November.

Story with ARGOS was very stressful for me, and cost me time and big headache during two advisors and one menager:

First call with ARGOS consultant: advisor said that my dlivery is set up for Friday 18th of November, I explained that I am working on week days till evening and if they want do delivery please after 6PM. I got response that they can put note for driver but is not guaranteed, and they can leave my good with neighbour...CAN YOU IMAGINE?! HEAVY BED, 2 WARDROBES WITH 75 YEAR OLD WOMAN?
OR CAN LEAVE FURNITURE ON BACK OF MY HOME, GREAT IDEA IN NOVEMBER...:/

I couldnt speak with manager as he wasnt happy to speak with me..

So I send via email formal complaint, I recived response that they give me back money for delivery...

Second call to ARGOS consultant:

Again described situation (please have look above) and additionally said her that I cannot wait for next available weekend slot till 11 of December because of my holiday, and only one option for me to be at home during weekday is unpaid holiday, but I dont want lost money, if mistake is not on my side.

Conversation with manager:

Still without any attitude to help with fix problem and mistake from Argos side..

FINAL OF CASE : I AM STRESSED I LOST MY MONEY FOR PHONE CALLS TIME AND I AM WITHOUT FURNITURES WHICH I BOUGHT ALMOST ONE MONTH AGO!!!

HIGHLY I DO NOT RECOMMEND, IGNORANT ATTITUDE OF ARGOS CONSULTANTS !!

I AM VERY SAD, DISAPPOINTED AND STRESSED!!

THANK YOU ARGOS!

Please find below confirmation of my purhase