Written on: 15/08/2013
Placed an order with Argos Direct for a Samsung fridge/freezer and was told we would receive it in 5 days.
After many phone calls by me and visits to the store we were eventually give a lead time of 5 weeks after placing my order.
It was suggested in the end that I would eb better off selecting an alternative unit.
The alternative unti was over £100.00 more than the original.
All I was offered was £50.00 as a gesture of good will.
This comes nowhere close to putting right the distress and upset I have experienced during this issue. I am also out of pocket as I had to take time off work to try to resolve this mess and also the phone calls and fuel used going back and forth to the store.
As rated by our community of reviewers
" I was quite happy with the speedy service " Read More
" Beware " Read More
" Quick easy cheap " Read More
" Complete sham of a company. Do not even take a risk with the " Read More
" Poor customer service levels Argos are a JOKE!!! " Read More