Amazing customer service!

★★☆☆☆
1.8 / 5
23.1% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of Argos - www.argos.co.uk

★★★★★

“Amazing customer service!”

Written on: 01/08/2012

I ordered a sandpit and 3 bags of sand on Monday 30 July. It was delivered today (1 August), well within their time parameter. One of the bags was slightly ripped, and a little (not much) of the sand had fallen out en route. I emailed Argos customer services at around 7.30pm. At around 8.40pm I had a missed called and a voicemail from Argos, followed immediately by an email to inform me that a new bag of sand had been ordered for me and will be delivered on Friday 3 August. I'm incredibly impressed by the speed of their reply, and the resolution of the issue.

  • Sand pit and 3 bags of sand

    Goods purchased & cost

  • On time

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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Guest's Comment

Written on: 03/08/2012

i am not happy about argos shop and services i was ordered bed which i never get plus i never get the email or letter explain that items is out of stock plus i ordered mattress which been couple weeks and i still does not get it i am very upset about this argos shop.

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