I was just a number & not a customer

Click here if this is your business
★★★★☆
3.8 / 5
76% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

owend's review of Amazon - www.amazon.co.uk

“I was just a number and not a customer”

Written on: 18/02/2013 by owend (5 reviews written)

Bought a phone from them. Never turned up. Chased. Chased. Chased. Eventually they gave up and sent another one.

Chased. Chased. Finally turns up.

A week later, the original phone was dropped on my doorstep. No card. No proof of delivery, just a £400 phone sitting there.

Emailed amazon. did they care. No they didn't. Still haven't picked up this second phone yet either.

  • Samsung Galaxy Phone

    Goods purchased & cost

  • A few weeks late

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

Visit amazon.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
amazon.co.uk