Studio Arts Crafts & Graphics www.studioartshop.com

Studio Arts Crafts and Graphics www.studioartshop.com
★★★★★
4.9
99.0% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

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Latest Reviews

“Pebeo Vitrail glass paint”

★★★★★

written by Monmon1 on 26/08/2021

I am so glad I found this company. They are extremely helpful and competitively priced. I ordered several pots of Pebeo Vitrail Glass paints and a few Cerne outliner relief tubes. They didn't have all the items I ordered in stock, but were able to very kindly contact me and we arranged some substitutions, which worked out great. I was so excited opening my box of paints. I've been working on glass painting every evening since, thanks to the many helpful and inspiring videos available online. I would certainly recommend this company and I will be using them again. Thank you thank you thank you (Big Smiley face).

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“I love this shop”

★★★★★

written by BlackMajik on 08/02/2021

I love this shop. My orders are dispatched quickly and the staff are really helpful I live hundreds of miles away and do everything on line so the service is really important for me and its excellent. Great range of products too.

Studioarts's Response to BlackMajik's Review

Written on: 18/02/2021

Thank you for taking the time to leave such a lovely review :-)

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“Excellent service and prompt delivery ”

★★★★★

written by TTTJH on 21/01/2021

Generously included an alternate product in greater quantity and all products are very competitively priced. Great to find an online delivery service with excellent customer service, fair prices, breadth of range and knowledgable staff. Will always come here first for products in future.

Studioarts's Response to TTTJH's Review

Written on: 01/02/2021

Thank you for taking the time to leave such a lovely review :-)

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“Above and beyond customer service ”

★★★★★

written by Hannaho184 on 14/12/2020

I called up in need of an item asap and the manager went out of his way to make sure the item arrived as quickly as possible (which was the next day - a Saturday) My card details didn't go through at first so he called me back immediately to fix the issue and then ran the item over to the postman who had just left. Best customer service I've ever received I will definitely be buying from this shop again

Studioarts's Comment

Written on: 01/02/2021

Thank you for taking the time to leave such a lovely review :-)

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“Christmas present sorted ”

★★★★★

written by KaelDean266 on 17/11/2020

I got exactly what a friend wanted for Christmas all in one place, with good deals and they all arrived safe within two working days. Really pleased with the service and goods especially the clear instructions that I was shielding on the packaging. Would highly recommend for choice, easy to use website, value for money, accuracy of description and the speed that I received my items

Studioarts's Comment

Written on: 01/02/2021

Thank you for taking the time to leave such a lovely review :-)

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“Stay wet palette refill small.”

★★★★★

written by Shortmoth on 27/08/2020

Virtually impossible to buy in a shop. I have been using this product for years as it has always suited my needs. Ordering was quick and easy and the goods arrived in a very short time.Very impressed with my shopping experience.

Studioarts's Response to Shortmoth's Review

Written on: 31/08/2020

Thank you for taking the time to leave such a nice rveview. I have passed your comments on to the team

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“Excellently Stocked Art Shop”

★★★★★

written by JKn8 on 24/08/2020

Studio Arts is the foremost art supply shop in Lancaster. It’s crammed with all kinds of painting, modelling, crafting, writing equipment. They sell those little War Hammer models you can paint too. Their website is easy to use and they deliver quickly. I’ve been getting my art supplies from Studio Arts for over ten years and as a professional illustrator I have have occasionally required specific materials which they have either already had in stock or they were able to quickly source for me. The staff are friendly and helpful too and a cornerstone of Lancaster’s independent retailers.

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“Great pastels, poor packaging”

★★★☆☆

written by Kearnsto280 on 22/08/2020

Wonderful selection of soft pastels but woefully inadequate packaging - wrapped in bubblewrap with another layer of bubblewrap around the lot and then a cardboard box for posting. I would have thought with the consistency of soft pastels that putting them in a small pastel box that holds 3 or 4 with a small piece of plastic foam covering them was the norm. Apparently not. Very disappointed. Just as well I chose Daler Rowney, because Sennelier would have disintegrated being that much softer.

Studioarts's Comment

Written on: 24/08/2020

Very sorry to hear this. Our pastels are usually sent out in plastic trays with foam inlays and so I am not sure why this was not done. I have forwarded this to our pcking department to ensure it does not happen again

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Degasdobbin's Comment

Written on: 24/08/2020

Thank you. I await receipt of the subsequent order with interest.

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“Excellent ”

★★★★★

written by Aston115 on 16/07/2020

Thank you for your fantastic service. You have been a great help.

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“A great service.”

★★★★★

written by bryan384 on 10/07/2020

My order was shipped quickly and there were follow up emails. One of my paints was out of stock so they very kindly supplied a more expensive artist grade paint at no extra cost. A great service and I will not hesitate to shop there again and will recommend them to my fellow artists.

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“The BEST”

★★★★★

written by Suarezyq374 on 16/06/2020

These guys are the best. Their service is second to none, and they deliver on time and never let me down. The goods always arrive packed safely and I really can't fault them. They always keep me posted on e mail if they are out of stock, and keep me informed of my options.This being really important when I have deadlines on getting my paintings to my customers. Keep up the great work!!!!

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“Best price and fast shipping”

★★★★★

written by jforsythe on 09/06/2020

This is the first time I've placed an order with studioartshop. The watercolour pencils arrived well packed and I'm very happy with them. Would definitely order from this company again. Many thanks. Great service - especially during Coronavirus times.

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“Gold paint”

★★★★★

written by NicoMyrick on 23/03/2020

I rang studio Arts & Crafts looking for advice regarding some gold paint for my wrought iron gates. The advice I was given was spot on. I ordered some of the paint and have since used it. It has turned out exactly what I wanted the gate to look like. A very friendly service and very quick delivery. I would recommend this company to anybody.

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“Swift delivery and contact”

★★★★★

written by BrittJ on 03/02/2020

The sanguine powder I bought from here was the best price I could find, especially internationally. I live in the US, and the same stuff was being sold on eBay for a lot more, and that was before shipping. The shop replied that they don't typically ship internationally, but let me know of an extra charge to do so. The swift, open communication was great, and when I replied that it was okay, they sent it out quickly. It was still a better deal than finding it here in the States, and got here faster than some US based art stores have gotten supplies to me. Overall, I appreciate their communication, rapid ship time, and good pricing. I look forward to using my new drawing powder.

Studioarts's Response to BrittJ's Review

Written on: 06/02/2020

Great to hear it arrived so promptly. Thanks for taking the time to leave a review :-)

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Brittj's reply to Studioarts's Comment

Written on: 07/02/2020

You're very welcome! :)

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“Gold leaf paint”

★★★★★

written by Brooks304 on 17/01/2020

Excellent service ordered it Wednesday arrived Friday now that's what I call good service. Will not hesitate ordering again when the need arises very recommendable thank you.

Studioarts's Comment

Written on: 25/01/2020

thank you for this lovely review

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“Always wonderful”

★★★★★

written by on 08/12/2019

Studio Arts has been the go-to for art supplies in the area for decades. My mum used to buy her oils here and now so do I. The staff are always eager to help if you want it or leave you to browse if you would prefer and will answer your queries or find out for you ASAP. The website is simple and (shh!Don't tell!) often cheaper than the shop and the service is exemplary. Goods can be delivered to your home or, if you're a local like me, can be collected from the shop itself in your own time. Highly recommended.

Studioarts's Comment

Written on: 18/12/2019

Thank you for taking the time to leave such a lovely review

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“Cheap, swift and friendly”

★★★★★

written by chrissteadman on 28/11/2019

Best price for Daler and Rowney FW Inks I found. Swiftly delivered. Well packed. When there was a small issues with one item out of stock, I received a courtesy call and was recommended a replacement that was equal to the original. Highly recommended seller

Studioarts's Response to chrissteadman's Review

Written on: 29/11/2019

Thank you for your review. Very pleased you are happy with the service.

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“NUMBER 1 ART SUPPLIER IN THE UK 5...”

★★★★★

written by alananicole on 05/09/2019

I ordered a large batch of Daler Rowney FW Acrylic Inks from Studio Arts, I received amazing Customer Service and my order was exact, complete, delivered on time and packaged amazingly! So pleased with the service and advice provided, excited to receive my supplies and at a really great discount too. I can’t recommend this family run business enough and I will definitely be using them for all my future orders, they have everything, and if they don’t, they will get it for you!⭐️⭐️⭐️⭐️⭐️

Studioarts's Response to alananicole's Review

Written on: 29/11/2019

Thank you for taking the time to leave such a lovely review

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“Daler Rowney inks”

★★★★★

written by Michael29 on 24/08/2019

Great service ... Fantastic price...fast and efficient delivery..will def use again...Inks are second to none..one happy customer!!!!

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“Happy Artist (and Customer)!”

★★★★☆

written by Artistsoul on 15/06/2019

This was my first time ordering from Studio Arts. As a full-time, professional artist, I use and need a lot of art supplies. Part of my time as a working artist is to source the best prices for my supplies but I am also very fussy when it comes to customer service and delivery times. I want it all- best prices, good-to-excellent customer service and quick as a flash delivery. And I got all three from Studio Arts! Easy-to-use website, no hassles or delays. I will be ordering from them again. I'm a happy artist (and customer) when I find a "hidden gem" (well, perhaps not-so-hidden now!) art shop. And I love to try to support local and/or small businesses whenever possible.

Studioarts's Response to Artistsoul's Review

Written on: 05/07/2019

Thank you for taking the time to leave such a lovely review. I have passed it on to the team :-)

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