Sewing World Reviews - www.sewingworld.co.uk

Click here if this is your business
★☆☆☆☆
1.2 / 5
77
6% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

? Ask our helpful community of experts about this product or company
Sewing World - www.sewingworld.co.uk - Ask a question now

Media Gallery for Sewing World - www.sewingworld.co.uk

Sewing World - www.sewingworld.co.uk

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★☆☆☆☆

“Meant receive a Silver and got a phaff”

Written on: 03/06/2015 by Jonesbl151 (1 review written)

Ordered a Machine to embroider webbing and He knew it was important to mess my mother was dying at the time the Girls in the shop were told what to say I later found out but he kept promising delivery and then it was lost and sending replace ments and now I ended up with a phaff which is no fit for what I want it to do… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Nightmare experience”

Written on: 01/06/2015

I work at a secondary school and have always have trouble in finding a reputable company capable of servicing our 19 sewing machines and 3 overlockers each year. In the past we have tried different companies and come to blows over either the work that was done, the quality of work, etc. I have now decided to look after them myself as after the last time they were sent away, they went to Sewing World. We had such trouble getting all the machines back, and waiting for parts, some of which have… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“How is this shop still trading?!”

Written on: 12/05/2015 by Jadek47 (1 review written)

I ordered a tailors dummy from this company in 2010, I waited 2 weeks with no delivery until calling to find out what was happening. I was told it was on its way, another week passed with no sign of it. Luckily I had paid by paypal so I immediately started a claim and after a few more weeks I was refunded...phew! But not before the shop staff tried to get me to close the case by saying they had the item ready to send. I was only about 15 miles from the shop so I told them I'd come and pick it… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“KEEP AWAY”

Written on: 09/05/2015 by 423Urquhart (1 review written)

DO NOT TRADE WITH THE COMPANY. MY ORDER 24/4/14 STIL NOT COMPLETE A YEAR LATER AND GETTING A REFUND IS IMPOSSIBLE… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Worst shop ever! Stay away from it.”

Written on: 08/04/2015 by Lukad354 (1 review written)

Still waiting for ordered items. Theyis shop is now trading under a different name. AVOID THIS SHOP COMPLETELY! Worst customer service I ever came across. I would not recommend it to anyone. Emailed and phoned several times. Most emails got ignored. The last time I was able to get hold of someone on the phone, I was told the shop had closed down and they didn't know anything about it and that I should contact my credit card company to try to get my money back. This was the same person I had… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“" Disgruntled " Digitizing Embroiderer from 2014”

Written on: 06/03/2015 by ygDowling301 (1 review written)

Don't trust Sewing World Winton or whatever name they now trade under. 1. Janome MC11000se failed to resolve my machine issues. 2.They kept my Janome 1200 Professional Overlocker for several weeks & broke it. Broke the needle plate of my Overlocker & lied about not being able to get new one from Janome, I turned up at store unannounced to find a female staff in showroom trying to use the machine and clearly did not know how the thread the machine, I collected the machine and contacted Janome… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Daisykenny444's Comment

Written on: 27/03/2015

I bought felling machine of them in Oct and it broke after 5 months I reng them emailed them got him on phone and said he would send me his email never got through he said they were new company called The machineshop but I think he is saying this cause they got so many bad reviews cause they sold falty machines .I lost 290 euro and had to pay to get the heap of rubbish fixed 100 euro .

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★★☆☆☆

“Interesting ”

Written on: 02/03/2015 by 350Neville (1 review written)

For those of you who have lost machines or waiting for them to be returned from sewing world - take a look at gumtree - I have just seen many machines being sold from Bournemouth on gumtree can't be sure if it is sewing world selling them however they are the biggest sewing place in Bournemouth… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“DO NOT USE ”

Written on: 10/01/2015 by wwidc01 (1 review written)

My wife ordered several items late October, chased late November and advised Sewing World have gone out of business, but had conveniently re-opened 2 days later under different name using same address and telephone number We where lucky as my wife ordered on-line just before website went under maintenance and so we have contacted our credit card company who have just credited the disputed amount. WILL NEVER EVR USE THEM AGAIN… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Wait, wait, wait...”

Written on: 31/12/2014

I am still hoping for a good outcome to my sewing machine story, but it is looking less and less likely every day. How many times do I need to phone up to ask about my repair? On one attempt to get info I was told the engineer was working on it at 'that very moment'- but still no news 4 weeks later. Maybe I'll get a call tomorrow and I will be able to add some extra stars… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Klw2702's Comment

Written on: 02/03/2015

Take a look at my review - titled interesting posted today

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★☆☆☆☆

“No goods, No refund, No response”

Written on: 13/12/2014

Ordered sewing goods online, total value £8.95. Received a phone call saying that they were unable to fulfill order & that they would refer to the office for a refund. site has now been taken down, no response to emails and phone is not being answered. Don't touch this lot with a barge pole!!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Never use this company!!!!!!”

Written on: 17/11/2014 by Taylorqi274 (1 review written)

They will take your money and won't have your item in stock and you will never get a refund, bad customer service. Wish I read the reviews before I ordered. Total sham!!!!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Dishounrable owner, poor service. Never use them”

Written on: 10/11/2014 by 246Page (1 review written)

Order placed in March. never received goods as promised, numerous phone calls, strung along with lies. Still waiting for goods now, no refund recieved. Would not reccomended this shop to anyone… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“didnt recieved the order after 6 months”

Written on: 07/11/2014 by alexandratrasse (1 review written)

After six months after the order and several e-mails, i didnt recieved the products neither my money back. 105,50 libras on trash… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★☆

“1St online order”

Written on: 31/10/2014 by 375Meier (1 review written)

I purchased some sewing machine feet, needles and embroidery scissors. Unfortunately the wrong machine feet were sent out. I called them and they said to just return them and they wold sort it out. I chased the following week, and their was a delay from supplier for feet and embroidery scissors, I asked for a refund as I explained I could not wait any longer. The refund was done and I received the machine needles promptly. Good customer service, polite and friendly. Thank you… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Poor customer service”

Written on: 03/10/2014 by NylaPorter386 (1 review written)

I purchased an overlocker back in June. The reason I chose to order from Sewing World was due to their promise of next day delivery; however in reality it took the overlocker a month to arrive. I sent several emails, all of which were ignored. I also made several phonecalls. Everytime I spoke to a member of staff they failed to apologise, and one member of staff in particular was very rude. They were unable to provide a timescale as to when the overlocker would arrive. As part of the offer, I… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“AVOID”

Written on: 29/09/2014

Goods ordered in May, only half order delivered, various excuses offered, but no goods. Asked for refund in June, never happened. Many phone calls, emails still no refund. Again various excuses. Finally after advice from Citizens Advice on legal approach, refund of £150 arrived last week. Should not have taken this long and really should have asked for interest on the money Sewing World held on to for 4 months. Ridiculous carry on, such unprofessional service, despite what their positive… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Do Not Buy from this company!!!!!!”

Written on: 19/09/2014 by 356Rafferty (1 review written)

I had an awful experience and wished I had now read all the horrific reviews before placing an order! Paid and placed for a sewing machine which said it was on next day delivery. Never turned up!! After over 2 months of constant phone calls to the shop & emails (which were never replied to) to find out where it was. I was fobbed off with lame excuses. I could have written a book on terrible excuses the amount I've heard!!! All the staff are completely useless don't be fooled by the 'nice phone… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“DO NOT ORDER FROM !!!”

Written on: 19/09/2014

Advoid at all costs !! They take your money, don't deliver goods and tell you lie after lie when you query your order and then never give your money back. I ended up claiming from my bank and getting the refund from them. None of my emails have been answered, my phone calls were getting ignored. This company should be closed down. Bournemouth Trading Standards need to look into this company !!! They have 1 star because I couldn't give none !!!!!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Do NOT take your beloved sewing machine here! EVER!”

Written on: 19/09/2014 by Amarantha (1 review written)

Whatever you do, DO NOT take your beloved sewing machine to Sewing World in Winton, Bournemouth. Nearly 4 months ago I took mine there to get fixed, and it was supposed to take 2 weeks. After 8 weeks of it not being fixed, I went and picked it up and took it to a trusted repairer. However, he can’t fix it because Sewing World took parts out of my machine which they didn’t need to take out, and now will not give back to me. I’ve been getting the complete runaround the whole time, been… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“DO NOT BUY (like everyone else)”

Written on: 07/09/2014 by JGregV (1 review written)

I wasn't sure about ordering from the UK to the US, but hadn't had a problem before - previous sales on eBay had gone just fine (the exchange rate is another matter, but not their fault). I had a nice email exchange with the owner. He checking on certain items whether they fit my serger, etc., then ordered. And after a few weeks, followed up with an email asking had this shipped? The next day a shipping confirmation email came. And then nothing. Four months later, nothing. No responses… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
overview