Sewing World Reviews - www.sewingworld.co.uk

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Latest Reviews

★☆☆☆☆

“DO NOT BUY FROM THIS COMPANY”

Written on: 31/07/2014 by Garner72 (1 review written)

As with the previous reviewer, I'm about to report them to Trading Standards. I've had three different stories from three different staff (when you can eventually get hold of them!),as to why, in the first instance, no delivery, and then why no refund! The excuse about "Streamline" not paying them so they can't refund customers is a gem. They even told me to go to my bank, explain what had happened and that my bank would give me cashback. That's one I have never heard before, and neither have… Read Full Review

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★☆☆☆☆

“I to wish I had read the reviews, I have placed an...”

Written on: 30/07/2014 by Portercu72 (1 review written)

I to wish I had read the reviews, I have placed an order which I now know will not be delivered. I have also emailed them and got no reply, so I have reported them to the Bournemouth Trading Standards after reading the reviews on here I advised everyone who has lost money to do the same. This company must be put out of business… Read Full Review

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★☆☆☆☆

“I wish I'd shopped elsewhere.....”

Written on: 26/07/2014 by McQueensl140 (1 review written)

I ordered items to the value of about £50, which I could have purchased through another site for only a little extra and and really wish I had now. From the website they looked reputable but like others I wish I'd checked the reviews. They don't answer emails or return messages left on their answering machine - they won't stay in business for long unless they sort themselves out soon. My items are stuck at the processing stage - I could live with that if only they would let me know what's… Read Full Review

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★☆☆☆☆

“order not received”

Written on: 25/07/2014 by Maryjane218 (1 review written)

I ordered a sewing machine 24/05/2014, still not received by 23/07/2014, they don't reply to emails, when I phone they say they have not had the machines in, I've not rang for 2 weeks now. I wish I had not ordered from this company… Read Full Review

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★☆☆☆☆

“DEAR SELF, DON'T ORDER ONLINE WITHOUT CHECKING REVIEWS...”

Written on: 22/07/2014 by Ogle98 (1 review written)

I'm having the same problems as other reviewers. I ordered one small item. According to their website, it hasn't shipped, after 3 weeks. I sent an email, but haven't gotten a reply. I paid through PayPal, so I'm not too worried, but it is a hassle… Read Full Review

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★☆☆☆☆

“clover lone star template”

Written on: 21/07/2014 by vmChurchill210 (1 review written)

I ordered the above item on the 18th May and I am still waiting delivery. I have sent numerous e-mails to which there has been no response, I have also telephoned three times and been told the item is still unavailable. This wait has cost me an order for a quilt and you have had my money for over two months. I will definitely not be purchasing anything else from you… Read Full Review

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★☆☆☆☆

“Customers outside UK, avoid!”

Written on: 16/07/2014 by scandinavian_customer (1 review written)

I have made five transactions with this company. The first two were ok, three other weren't. I made the last order in early June (11.6) and I'm still waiting my order. I know that distance between Scandinavia and UK list long ;) They don't reply my e-mails, thank god I paid via Paypal. I know they can do better business if they only want to… Read Full Review

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★☆☆☆☆

“Wish I'd read reviews first!!”

Written on: 15/07/2014 by 351Head (1 review written)

Order placed on 20/4/14 for 7 haberdashery items. The order arrived in dribs and drabs and I'm still missing 3 items. I asked for a refund 4 weeks ago and still haven't got it. When I rang up to complain they said it isn't their problem with the refunds and it's "streamline" (online transaction refunds). The woman on the phone said there's essentially nothing they can do to refund me now and they're taking legal action against streamline. After countless phone calls to Sewing World I can… Read Full Review

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★☆☆☆☆

“Avoid at all costs!”

Written on: 13/07/2014 by Barnett170 (1 review written)

These people advertise and sell products you simply will not receive. Don't give them a penny or certainly never order over the phone if you're still intent in ordering from them. They have a lot of people's money which they owe and refuse to refund. Rude, ignorant and the best liars in the business… Read Full Review

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★☆☆☆☆

“Don't waste your time”

Written on: 08/07/2014 by MrsRyder (1 review written)

One month and three unanswered emails after my order I called Sewing World again expecting to be told that they were getting the product that week and I should have it the following week - as a previous phone call had gone. However, this time I was asked if a colleague could call me back in two minutes. Three hours later I'd managed to find the product in another store and called back to get a refund. Not once did they acknowledge the fact that they hadn't called me back and they seemed only… Read Full Review

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★☆☆☆☆

“Frustrated customer”

Written on: 07/07/2014 by Goretticly (1 review written)

Placed an order on 13th May and as at 7th July still waiting for a refund. Never answer emails and difficult to get hold of on the phone. Have been told it is a problem with their streamline company and basically will have to wait until their boss can settle dispute. In the meantime I am out of pocket and do not know when I will get the refund. Be careful about using this company… Read Full Review

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★☆☆☆☆

“I ordered a part for my wifes sewing machine in...”

Written on: 06/07/2014 by toogoodforhere (1 review written)

I ordered a part for my wifes sewing machine in April.Dispite several e-mails this part has still not come.Ihave been given excuses and then ignord.Pay pal do not wish to get involved as I left it to long befor reporting it. Please anybody reading this do not use this company they are c merchants taking money and not supplying the goods. I shall sign this review using my own name and if they wish to take this further please do. P.Watson… Read Full Review

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★☆☆☆☆

“avoid like the plague! ”

Written on: 06/07/2014 by knightcomm (1 review written)

After several days of research my wife decided a Horn Sewers Vision table was the best item for her new sewing room. Internet searches showed this shop offering the best deal, delivery about 2 weeks. I knew Horn shipped direct to the customer so rang and spoke to the manager who took my order and credit card details. He said Horn would contact me a week before delivery to confirm date and time. I heard nothing for 2 weeks so rang to chase order. Promised a call back from the manager but never… Read Full Review

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★☆☆☆☆

“WARNING - DO NOT USE”

Written on: 01/07/2014

I placed my order over the phone after I rang up to check a machine was in stock. The boss took the money straight away and that was the one and only time I got to speak to him. Then the games began - I was given false deliver dates, lied to and ignored until I cancelled my order. Now I wait for a refund of £900. This has been going on for a month, and still they are trading. At what point does a seller become a criminal? Surely their behaviour is crossing into the territory of fraud if they… Read Full Review

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★☆☆☆☆

“Rude, ignorant and untrustworthy”

Written on: 29/06/2014 by 364Higgins (1 review written)

Quick to take money in full. Rude customer service. Quick to fob you off with promises of delivery which are immediately broken. Wish I had read the reviews before placing my order. I have never written a review online before but service was so abysmal that I felt I had to warn others before parting with their hard earned cash. After two months I finally got a refund… Read Full Review

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★☆☆☆☆

“Disgraceful Company - Do Not Buy or Use this company!”

Written on: 28/06/2014 by Percyvan (1 review written)

I am still waiting for a refund for a machine that I ordered over 4 weeks ago. All I get from any member of staff that i speak to (and that is if they answer the phone)is excuse after excuse and neither a machine nor a refund has arrived yet. They should be ashamed of themselves. A group has now been set up for all those who have been treated badly by this company. Hopefully we can work together to get something done about this company. … Read Full Review

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★★★★☆

“2 Transactions”

Written on: 26/06/2014 by PMP53 (1 review written)

I bought a knitting machine from this company 2 years ago. It was delivered within 48 hours. Excellent service. Two weeks ago I ordered the ribber attachment for the knitting machine online and paid £400 + by PayPal. Unfortunately they have been unable to supply this item. I spoke to them on the phone yesterday when it was discussed whether I would wait for the item to come from the supplier (with no known date of delivery) or have a full refund. I elected to have a refund and source the item… Read Full Review

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★★★★☆

“New Snag-free Velcro”

Written on: 22/06/2014 by Oscarjonah2 (1 review written)

I had a pattern requiring new snag-free Velcro. Every shop I tried had not even heard of it, let alone had any in stock. With no expectations, I went to Sewing World. Not only did they know what I was actually asking for, but they HAD SOME IN STOCK!!! O.K. So they only had black left in stock but had some! I bought some to show to the other stores, when I next visited, and was able to complete my project. Well done Sewing World!… Read Full Review

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★☆☆☆☆

“WORST COMPANY EVER!!!!!!”

Written on: 21/06/2014 by Warnertn411 (1 review written)

Although the machine I wanted to order appeared to be in stock on the web site I thought I would ring them first to double check and was told it was in stock. After a few days I rang to see when it would be delivered seeing as it was in stock and this is when I was made promise after promise on delivery dates but it never arrived. I cancelled my order but didn't get a refund in the specified time so I raised the issue with PaypPal in order to get a refund. It's been a total waste of time I… Read Full Review

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★☆☆☆☆

“Still waiting for my refund”

Written on: 21/06/2014 by Georgia1984 (1 review written)

On the 29 April I placed an order with Sewing World for several items of haberdashery. Two-thirds of the items arrived in dribs and drabs over several weeks. I phoned twice asking when I would receive the outstanding item and each time there was an excuse and was told (rather tersely) that it would be sent as soon as they had it in stock. After another phone call I was promised a refund. This was on the 2 June. I have today phoned to ask where it is and was told that it was being held up… Read Full Review

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