Plastic Sheets Reviews - www.plasticsheets.com

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Latest Reviews

★★★★☆

“10mm polycarbonate”

Written on: 14/10/2017 by Javier237 (1 review written)

The product was first class and well packed,the price was good,theonly problem bing the delivery time,you advertise 3-7 days.it was aclually 12 days.but apart from that overall very pleased… Read Full Review

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★☆☆☆☆

“Next Stop, Trading Standards”

Written on: 06/10/2017 by GeoffRandall (1 review written)

Sent diagram of template with exact measurements to Plastic Sheets - Price was quoted for a specific cut with 3-7 day turn around - Sent actual template via next day courier - Waited 8 days, heard nothing so made contact - Was told the Template was didn't arrive - I checked online tracking and told them the name who signed for the template - Template was then found - Waited two more days and was informed the price has doubled - After dispute, they agreed to do the work for the same price -… Read Full Review

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★☆☆☆☆

“Very poor service and fail to deliver on time”

Written on: 02/10/2017

I have used this company twice. Both times they have failed to deliver the goods on time. The goods were fine when they finally arrived with order number 1 and stupidly I thought I would give them a second chance. When the goods had not arrived by their latest delivery date. (promised for day 6 to 9 after delivery placed) I contacted them and they said they would "chase" it up. No appology. It is now day 14 and still no sign of goods. … Read Full Review

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★★☆☆☆

“Bad service ”

Written on: 24/08/2017 by CarlieHartley (1 review written)

Really bad service tried phoning them no one picks up the phone When they do they put the phone down on you Please don't use this company VERY BAD SERVICE… Read Full Review

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★☆☆☆☆

“Dreadful ”

Written on: 02/07/2017 by Phillips149 (1 review written)

First order had two items of the wrong product. No apology at all, and now the replacement is cut well out of square. So regret not checking them out. BAD!… Read Full Review

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★☆☆☆☆

“2 months and still waiting”

Written on: 26/05/2017

I wish I had read the other reviews before I ordered. If I can give you some advice - look after your Money save yourself stress and avoid this company. I Ordered in March when I needed two sheets cut to size. They arrived wrongly cut. I asked for a replacement, it took many phone calls and I have a record of the very many emails. Before the replacements - also wrongly cut, arrived. I have tried emailing many times. Calling the company many times. At one point in time I thought it might be a… Read Full Review

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★☆☆☆☆

“Waste of Time”

Written on: 21/05/2017 by SpeedyPete1 (1 review written)

From their website thought I was dealing with a reputable company:-THEY ARE NOT. After not receiving order in their Timescale they would not answer phone. Repeated Emails went unanswered. Luckily paid through Paypal after they enquired was issued with a Credit note (less 88p). Still no explanation on order or if I would ever get it. After a fortnight have given up with them, suspect looking at terms and conditions they can charge for cancelling a order and they are ripping of people doing this… Read Full Review

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★☆☆☆☆

“Avoid Avoid Avoid”

Written on: 12/05/2017 by Debs1234 (1 review written)

Our order arrived late without and communication from company.It arrived in a bent package and order was damaged.All sheets were scratched and one smashed in the corner. We have been refused a refund as order was cut to size.Customer services has been rubbish please do not use… Read Full Review

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★☆☆☆☆

“Terrible service, bad attitude”

Written on: 21/04/2017 by TateGunn (1 review written)

Although my payment had gone through nearly two weeks ago, they could find no record of the order. Waited ages on the phone ("your call is importantant us"), only to be adressed in a surly manner, as if it was my fault. A pleasant telephone manner can go a long way in these situations, however the lady on the phone was rude and ignorant. I would advise not to use… Read Full Review

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★☆☆☆☆

“Fail to Deliver”

Written on: 20/04/2017 by vzGonzalez105 (1 review written)

website works ok for ordering long delay in reply to email unobtainable connection by phone long delay in order - says 3-7 days, 21 days so far pay by credit card so you can get your money back… Read Full Review

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★☆☆☆☆

“disgraceful”

Written on: 14/04/2017 by Mckenzief457 (1 review written)

IGNORE EMAILS CALLS ETC ETC OVER A MONTH NO DELIVERY DO NOT USE UNDER ANY CIRCUMSTANCES… Read Full Review

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★☆☆☆☆

“Last time I use plasticsheets.com”

Written on: 12/04/2017 by A5c11 (1 review written)

Delivery dates are never adhered to, and change after this have been missed. This is my second order with plasticsheets.com and will be my last. £5 for a delivery between 3 - 7 days, now approaching day 10 with no delivery. Call the company and get no answer no matter which option I choose on the answer phone system. Send a complaint into the company via the contact us form and sits on "sending.." forever more and never goes anywhere. The "Online Chat" functionality on the website never… Read Full Review

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★☆☆☆☆

“Worst company ever!!!!”

Written on: 31/03/2017 by teeteacher (1 review written)

Ordered multiple sheets, only sent one. Numerous emails (most ignored), no apology, promises of getting the sheets delivered, delivery date constantly passing- a month later and still no sheets. AVOID at all costs, poor customer service and very poor reliability, surprised they are still in business. Now trying to chase a refund… Read Full Review

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★★☆☆☆

“Delaying”

Written on: 28/11/2016 by greenlantern77 (2 reviews written)

Ordered goods 17th November 2016, advised 7-10 days, Chased and finally got 6.30pm Monday 28th November 2016.
The company are very slow in dispatching, even after a chase.
Goods OK but delayed delivery frustrating. … Read Full Review

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Greenlantern77's Response to greenlantern77's Review

Written on: 30/11/2016

The goods arrived a couple of hours later (6.30pm).
Therefore circumstances changed, The review is inaccurate. GreenLantern

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Greenlantern77's Response to greenlantern77's Review

Written on: 30/11/2016

The goods arrived a couple of hours later (6.30pm).
Therefore circumstances changed, The review is inaccurate. GreenLantern

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Greenlantern77's Response to greenlantern77's Review

Written on: 30/11/2016

The goods arrived a couple of hours later (6.30pm).
Therefore circumstances changed, The review is inaccurate. GreenLantern

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Greenlantern77's Response to greenlantern77's Review

Written on: 30/11/2016

The goods arrived a couple of hours later (6.30pm).
Therefore circumstances changed, The review is inaccurate. GreenLantern

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Greenlantern77's Response to greenlantern77's Review

Written on: 30/11/2016

The goods arrived a couple of hours later (6.30pm).
Therefore circumstances changed, The review is inaccurate. GreenLantern

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Greenlantern77's Response to greenlantern77's Review

Written on: 30/11/2016

The goods arrived a couple of hours later (6.30pm).
Therefore circumstances changed, The review is inaccurate. GreenLantern

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Greenlantern77's Response to greenlantern77's Review

Written on: 30/11/2016

The goods arrived a couple of hours later (6.30pm).
Therefore circumstances changed, The review is inaccurate. GreenLantern

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Greenlantern77's Response to greenlantern77's Review

Written on: 30/11/2016

The goods arrived a couple of hours later (6.30pm).
Therefore circumstances changed, The review is inaccurate. GreenLantern

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
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★☆☆☆☆

“Watchdog needed urgently”

Written on: 28/10/2016 by Mickey1245 (1 review written)

Disgraceful company should be closed down I ordered a sheet of plastic which came burnt And after sending proof I still await delivery to this day this has been going on since September And the correspondence has been dreadful so has the customer service dept and emails I have been constantly told of delivery dates which have changed every time the date has been reached Today after talking to their manager he said he would get to the bottom of this and ring back before the days out Guess… Read Full Review

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★☆☆☆☆

“Worst Service I have ever recieved”

Written on: 27/10/2016

Having placed my order on line and paid on 7th October I am still waiting for delivery of the product even though they stated 3 - 9 days delivery. I could accept this if it wasn't for their unbelievably bad attitude on the phone and their false promises of email contact to inform me of a new delivery date. On the last occasion I phoned I was transferred to the delivery department with no answer at the other end but even worse when I again dialled the ordering number the girl on the phone was… Read Full Review

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★☆☆☆☆

“Poor Product and Worse Customer Service”

Written on: 31/03/2016 by fkO'Donnell305 (1 review written)

I ordered several frosted white Perspex sheets however I received these in solid white rather than frosted. I emailed the company explaining this to no response for 2 weeks, I then phoned and was told that I needed to attach photos which I subsequently did. They responded fairly quickly apologising for the mistake and would send out a replacement ASAP. This replacement took another couple of weeks which I wasn't so bothered about however, to my annoyance I received these in solid white… Read Full Review

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★☆☆☆☆

“Absolute Disgrace of a company”

Written on: 20/03/2016 by 350Ballard (1 review written)

Ordered 4 sheets of Perspex for a garden shed, website advises next day delivery if order placed by 2pm. 10 days later, nothing, so I sent an online chat message to ask where it was, almost immediately received a despatch notification. Next day 1 panel arrived and it was totally smashed, poorly packed in just bubble wrap with a label stuck on the front. Contacted their customer disservice, couldn't have been less interested if they tried, didn't get back to me and have sent photos of what… Read Full Review

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★☆☆☆☆

“Disgrace: AVOID!”

Written on: 28/02/2016 by Woodward175 (1 review written)

Next day delivery? Don't make me laugh!! 3 weeks - THREE WEEKS - and my order still has yet to be fulfilled. The first shipment arrived after two weeks, and was, in part, damaged - so had to be re-sent. This was Monday. I was informed the replacement would arrive today (Thursday). It has not. This company is a disgrace and I would strongly urge anyone to steer clear, by a thousand miles - I don't know how you people stay in business. When I've had to phone (and there have been so many occasions… Read Full Review

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★☆☆☆☆

“DO NOT USE !”

Written on: 04/12/2015 by LayneDaley (1 review written)

Never wrote a review before, but the service I had was so bad I felt I had too, my order took over 6 weeks, several phone calls all to different customers services, all of the sounded like had set excuses to just fob me off, that went round and round and round. My advice would be steer well clear save yourself a hole load of hassle… Read Full Review

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