Online Kegs & Barrels Reviews - www.barrelsonline.com

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★★☆☆☆
1.9 / 5
9
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Latest Reviews

★☆☆☆☆

“Worst Customer Service EVER!!”

Written on: 29/08/2015 by R.Clemens (1 review written)

Placed an order for a 5 liter barrel - finally arrived and when I opened the box found that it was missing the spigot and bung stopper for fill port. Notified them immediately and was told to check the package for a small bag taped to the stand. I informed the I did and they were not shipped. 3 days later after email each day trying to get a tracking # for my missing items, I finally get a response from them telling me they reviewed my order and agree they did not ship the missing items with… Read Full Review

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★☆☆☆☆

“Home brewer here. Faulty barrel!”

Written on: 01/04/2015 by Heathz1946 (1 review written)

Let me start by saying that I am an avid home brewer of nearly 10 years with 100+ batches under my belt, most brewed on my home-built HERMS system. The barrel I received was faulty. Unfortunately, I began to soak/swell my barrel after the 30 day time frame for returns expired. I did not have a batch ready at the time, so I did not want to prep the barrel until I was ready to rack beer to it. I ended up soaking the barrel for 12 days and it still wouldn't seal. I actually had to pour melted… Read Full Review

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★☆☆☆☆

“What Gets Put In A Barrel Should Stay In A Barrel”

Written on: 15/03/2015 by Dlybarger (1 review written)

My daughters purchased a 5 liter barrel from this company for me as a Christmas gift. Since December, I have been doing everything according to the manufacturer's procedures to establish a seal of the barrel. Initially, it leaked like a sieve but I just thought it was part of the process. I have continued to work on getting the barrel to seal including applying several generous coats of beeswax to the exterior. Nonetheless, the barrel still leaks. Last week I resigned myself to the fact that I… Read Full Review

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Dlybarger's Response to Dlybarger's Review

Written on: 31/03/2015

This is an update of my review of barrelsonline: Since this review was written, the company has provided me with a replacement barrel.

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★☆☆☆☆

“Cannot review my barrel(s) because they haven't even...”

Written on: 25/01/2015 by vlMcKay98 (1 review written)

Cannot review my barrel(s) because they haven't even arrived after three weeks. Slowest service ever. After one week, I found out my product was backordered. They promised expedited shipping within the week and still nothing. Today is week three and I'm hoping they'll show, and be worth the wait. If not I will submit another review, if it's good I'll submit one too. But delivery and availability is pitiful. Just pitiful. But if it's bad, I will dispute credit card payment… Read Full Review

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★☆☆☆☆

“Junk”

Written on: 21/01/2015 by Arnolduu416 (1 review written)

All six of my barrels' hoops have slipped off completely, leaving me with a large pile of unusable junk. The worst piece of junk I've ever seen. Horrible product. Even worse service. Avoid at all costs!!… Read Full Review

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★★☆☆☆

“Low quality”

Written on: 22/12/2014 by zcO'Neil455 (1 review written)

Purchased two barrels for Christmas gifts. I don't know if the barrels leak, we haven't tested that part. However, the personalization on both barrels was of very poor quality. Even though I viewed and approved the proofs, the barrels themselves are illegible. I contacted to company was told that the online disclaimer about personalization said this could happen. The online disclaimer was only about the coloring (light or dark). I think it is crazy that the company hides behind this disclaimer… Read Full Review

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★☆☆☆☆

“Worst purchase I ever made”

Written on: 17/12/2014

This company should not be in business. The product that was shipped was broken and they refused to refund my money. I tried to call them and got an 1970's version of an answering machine - like I was calling someone's house. Buyer beware - order somewhere else… Read Full Review

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★★★★★

“Good barrels”

Written on: 05/09/2014 by 100Barnes (1 review written)

Im so happy with my barrel. Thank you… Read Full Review

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★★★★☆

“VERY HAPPY WITH MY PURCHASE!”

Written on: 11/11/2013 by PWonEastCoast (1 review written)

Needed two barrels for school project and needed them fast. I ordered two 3 liter barrels with no special shipping request, this was late Tuesday night. Early next morning decided to change order to 5 liter barrels and requested overnight shipment. Changes were made through email requests. Customer service was prompt and courteous. I was furnished with tracking numbers which helped correct a glitch in shipping. My package arrived on Friday just after noon. (Shipped from West coast to East… Read Full Review

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