Online Kegs & Barrels Reviews - www.barrelsonline.com

★★☆☆☆
2 / 5
8
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Latest Reviews

★☆☆☆☆

“Can't be much worse.”

Written on: 29/10/2015 by Docmarkc (1 review written)

Ok. Here is the situation. I ordered and paid for a barrel. It arrived, I was excited. I filled it with water, sealed it. That took several days which I figured was normal. I emptied it, and used it as intended. After a very short while, one of the staves cracked. Now the barrel leaks. I notified them by email, It took an amazingly long time to get responses to my emails. After some time they replaced the barrel. I was happy. I really appreciated the replacement. I filled the… Read Full Review

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★☆☆☆☆

“Worst Customer Service EVER!!”

Written on: 29/08/2015 by R.Clemens (1 review written)

Placed an order for a 5 liter barrel - finally arrived and when I opened the box found that it was missing the spigot and bung stopper for fill port. Notified them immediately and was told to check the package for a small bag taped to the stand. I informed the I did and they were not shipped. 3 days later after email each day trying to get a tracking # for my missing items, I finally get a response from them telling me they reviewed my order and agree they did not ship the missing items with… Read Full Review

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★☆☆☆☆

“Home brewer here. Faulty barrel!”

Written on: 01/04/2015 by Heathz1946 (1 review written)

Let me start by saying that I am an avid home brewer of nearly 10 years with 100+ batches under my belt, most brewed on my home-built HERMS system. The barrel I received was faulty. Unfortunately, I began to soak/swell my barrel after the 30 day time frame for returns expired. I did not have a batch ready at the time, so I did not want to prep the barrel until I was ready to rack beer to it. I ended up soaking the barrel for 12 days and it still wouldn't seal. I actually had to pour melted… Read Full Review

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★☆☆☆☆

“What Gets Put In A Barrel Should Stay In A Barrel”

Written on: 15/03/2015 by Dlybarger (1 review written)

My daughters purchased a 5 liter barrel from this company for me as a Christmas gift. Since December, I have been doing everything according to the manufacturer's procedures to establish a seal of the barrel. Initially, it leaked like a sieve but I just thought it was part of the process. I have continued to work on getting the barrel to seal including applying several generous coats of beeswax to the exterior. Nonetheless, the barrel still leaks. Last week I resigned myself to the fact that I… Read Full Review

Dlybarger's Response to Dlybarger's Review

Written on: 31/03/2015

This is an update of my review of barrelsonline: Since this review was written, the company has provided me with a replacement barrel.

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★☆☆☆☆

“Junk”

Written on: 21/01/2015 by Arnolduu416 (1 review written)

All six of my barrels' hoops have slipped off completely, leaving me with a large pile of unusable junk. The worst piece of junk I've ever seen. Horrible product. Even worse service. Avoid at all costs!!… Read Full Review

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★★☆☆☆

“Low quality”

Written on: 22/12/2014 by zcO'Neil455 (1 review written)

Purchased two barrels for Christmas gifts. I don't know if the barrels leak, we haven't tested that part. However, the personalization on both barrels was of very poor quality. Even though I viewed and approved the proofs, the barrels themselves are illegible. I contacted to company was told that the online disclaimer about personalization said this could happen. The online disclaimer was only about the coloring (light or dark). I think it is crazy that the company hides behind this disclaimer… Read Full Review

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★★★★★

“Good barrels”

Written on: 05/09/2014 by 100Barnes (1 review written)

Im so happy with my barrel. Thank you… Read Full Review

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★★★★☆

“VERY HAPPY WITH MY PURCHASE!”

Written on: 11/11/2013 by PWonEastCoast (1 review written)

Needed two barrels for school project and needed them fast. I ordered two 3 liter barrels with no special shipping request, this was late Tuesday night. Early next morning decided to change order to 5 liter barrels and requested overnight shipment. Changes were made through email requests. Customer service was prompt and courteous. I was furnished with tracking numbers which helped correct a glitch in shipping. My package arrived on Friday just after noon. (Shipped from West coast to East… Read Full Review

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