Oh Sew Crafty Reviews - www.ohsewcrafty.co.uk

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★★★★☆
3.7 / 5
From 6 reviews
67% of users recommend this
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  • Customer Service

  • Quality of website

  • Value For Money

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Latest Reviews

★★★★★

“Excellent fabric, excellent service, excellent price”

Written on: 04/07/2014

I was really pleased to find such cheap fabric online as this is something I have always struggled with. I make cushion covers and was looking for good quality fabric at a reasonable price when I stumbled across this website. The fabric was posted out immediately and arrived after only 3 days. Really pleased with the quality of the fabric, it's just what I was looking for. Cannot recommend highly enough and will definitely be sharing with all my crafty friends… Read Full Review

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★★★★★

“Oh sew crafty”

Written on: 22/10/2013 by Mitzywitch (1 review written)

I have bought fabric from this company since they opened in Kidderminster. I have always been treated with the greatest courtesy by the staff .It's a delight to be helped by such pleasant young men. Nothing appears to be too much trouble for them, and they are aware of their stock which always helps if one can't see what one wants. Each time I visit there is new stock, when requesting something they don't have it's usually there for my next visit. Keep up the good work lads Thank you… Read Full Review

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★★★★★

“Superb choice & service!”

Written on: 28/08/2013 by LizC60 (1 review written)

I make cotton bunting and can always find a huge range of cotton fabrics to choose from on Oh Sew Crafty's website. They post it out immediately and at a very reasonable price. Can't recommend them highly enough, can't think of anything negative to say!… Read Full Review

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★★★★★

“Great site”

Written on: 28/08/2013 by Waterguppy (1 review written)

Have had a few orders over the last few months and have always been completely satisfied with them. Good selection of fabrics at very reasonable prices. Delivery has always been quick, postage very reasonable. Keep up the good work - Trish Roberts… Read Full Review

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★☆☆☆☆

“Dreadful company - AVOID!!”

Written on: 06/08/2013 by SandraLL (1 review written)

Their fabric may be cheap but I would suggest you avoid this company like the plague. Placed an order and waited 10 days for delivery before contacting them. Asked for tracking info and kept being fobbed off. Finally given tracking info and the parcel was delivered next day. They had obviously only just posted it! To add insult to injury two items were missing and the owner is refusing to refund me unless I close the Paypal case. The worst customer service ever!… Read Full Review

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Ohsewcrafty's Response to SandraLL's Review

Written on: 28/08/2013

Items where shipped out on time we sent you the tracking number which proved it had been shipped as for the 2 missing items you had opened as case with PayPal which meant we couldn't refund you until the case had been closed which paypal closed in oh sew crafty favour I then went on and refunded you the 2 missing items straight away which you seem to have failed to mention on this review

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Sandrall's reply to Ohsewcrafty's Comment

Written on: 28/08/2013

This is a typical response from the owner of this company. The tracking number proved that the items were actually sent out TEN DAYS after you claimed to have sent them out! Liars always get caught out! And there was no way I would have closed the Paypal case until I received either the goods paid for or a refund.

Also, you should not have sent out the package with two missing items and no explanation! I had to ask several times for the refund for the missing items before I actually got it.

As I said previously AVOID THIS COMPANY!

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★☆☆☆☆

“Does not honor their won terms and conditions with returns”

Written on: 30/01/2013

This trader acts illegally with regard to honoring their own terms and conditions with the return of goods. Their terms clearly stated they would arrange collection of damaged items. I had a damaged item. Their email kept saying they would get round to it. Then they flatly refused to do as they contracted to do. They even went to extent of changing their online terms and conditions to pretend they never even said this. I had to get a refund for the product from Paypal. Their T&C's also said… Read Full Review

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Ohsewcrafty's Comment

Written on: 28/08/2013

Item was returned and buyer was fully refunded

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Plug_It_In's Comment

Written on: 28/08/2013

A complete lie

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