Stay well clear

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Nitrotek www.nitrotek.co.uk
★★★★☆
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markjw1966's review of Nitrotek www.nitrotek.co.uk

“Stay well clear”

★☆☆☆☆

written by markjw1966 on 11/02/2015

Ordered my Nitro monster truck in April last year and within 20 minutes it stopped working. After endless emails I sent the truck back AT MY COST in October 2014......it is now February 11th and I still haven't got it back.
After sales is non existent and they are unwilling to help when you do finally get to speak to someone.Oh, the reason I haven't got it back is because they have lost my paperwork.....typical !!
This is by far the worst company I have ever dealt with and they should be investigated and stopped. I am in the process of taking legal action and would be very interested to hear from other fed up customers and their experience with this sham of a company. Please email me.

I do not want this company to treat others as I have been treated.

Thank you

  • Nitro Truck..£190

    Goods purchased & cost

  • Customer Service

  • Quality of website

  • Value For Money

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Ninpodude's Response to markjw1966's Review

Written on: 04/03/2015

I hear you bro, i have had a support ticket in for last 2 months. Awful customer services. truly the worst company ever.
who did you pursue legal action with, i am that stage now?

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Hagen123's Response to markjw1966's Review

Written on: 17/11/2015

I would not recommend them at all, they take your money and give no goods

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Alexdodou's Response to markjw1966's Review

Written on: 19/03/2015

Completely agree with every single word! Still waiting for refund 1 month after returned the item. A bunch of clowns, needs to be shut down!

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