customer service not applicable

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  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of Mott's Miniatures www.minishop.com

★☆☆☆☆

“customer service not applicable”

Written on: 23/08/2011

Without being previously notified when I got my invoice in the mail I saw that I was charged $5 for my card being declined. Yet they managed to charge my credit card successfully the day that the order was placed. The email exchange with them was as follows \"We are sorry that you caused yourself to have a bad experience\" ... as well as accusing me of lying about being a return customer. Don't bother spending your money here - they don't like to do business with people.

  • Paint

    Goods purchased & cost

  • On time

    Delivery

  • Quality of website

  • Value For Money

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Guest's Comment

Written on: 06/12/2011

"They don't like doing business with people" about sums up my experience with them too.

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