written by danhearnden17885 on 17/11/2021
Twice I’ve travelled from Westbury and never bought a thing they won’t let you anywhere near the items since covid never have thing that you want and look at you like you’ve just done a poo in there shop would never use again
written by TateRoche4 on 11/05/2020
Ordered over £200 worth of items from this site, during the CoVid19 lockdown, and you'd have thought I'd have walked into their store and insulted all their families. I will begin with the fact, like most people I don't bother reading the terms and conditions when buying online. I also live in Northern Ireland. Now, this business has an online presence and refuses to ship to parts of the UK, for some unknown reason. I got told this when my order was emailed back to me by the owner saying he was cancelling the order and refunding me because he doesn't post to certain parts of the country. He uses Royal Mail and they deliver everywhere for the same price. A stamp will get a letter from Belfast to Bognor Regis. AVOID
written by lmMcCaffrey488 on 07/08/2017
I spent a lot of money in this shop and when I bought a small drone for my grandson it failed after hitting the back of the sofa. The owner of the shop refused to give me a refund insinuating that I was crash damage, it hit a cushion ? I will never shop there again.
written by Dawson102 on 02/11/2014
I ordered a new battery online. Very quick to take my money, very slow on delivery. After a week I'm still waiting. Is ModelManiacs a real store or one of those shame sites?
written by Davidmking on 09/07/2014
Knowing nothing about lipos I got great advice on charging and care of these. Ordered a kit/charger and power pack. Told it would come 2 days later - it did, on the dot. Would thoroughly recommend this dealer.
written by 258Steele on 24/06/2014
I recently received a plane which had the transmitter missing from the box. Very disappointed as this was a present for my son who had waited ages to get it. Needless to say my son was very upset, having to explain to a 8 year old as to why he can't fly his new plane is never a good task. Just wish good were inspected prior to delivery. Will shop elsewhere in future.
written by George1066 on 22/03/2013
I bought a battery from this shop and subsequently had a problem with it and phoned for assistance. The person I spoke to was aggressive and rude. Instead of offering help he put the phone down on me. When I realised a refund was not possible I had considered buying a replacement battery. Now I will get it elsewhere.
Written on: 11/04/2013
Customer damaged the battery through misuse, incorrect charging / discharging of the battery. This discharged the battery too far causing the damage.
Misuse of this nature by the user is not covered under any guarantee and therefore does not warrant replacement of refund.
Secondly our staff are never aggressive towards customers and we are disappointed that this customer feels this way.
Modelmaniacs
written by Dannyboy5567 on 08/12/2012
Easily ordered through the website at a very good price and recieved our train set within 2 days in December which is fantastic. I will definitely be using them again for our train needs.
written by on 06/07/2012
My most recent order was not a very good experience; in fact the service I received has been appalling. The prices however are very competitive. Mark if you are still the owner of this fine model shop I would sort this out before customers turn to less experienced but more helpful online traders.
written by on 20/05/2008
Excellent site and very clear to find spares and browse. good choice and good prices. Very helpful on the phone when I called unsure of which engine I should use.
written by leecook on 18/10/2005
Model Maniacs are very helpful, and have a good aftersales reputation. Very competitive prices, and a good choice of models.
Once we've checked over your question we will put it live on the site and our strong community of experts will hopefully give you some great answers that you find useful.
We will email you when the question is on the site
Once we've checked over your answer we will put it live on the site so others can gain from your experience. We rely on members like you to sustain our vibrant community so thanks again, we couldn't do it without you.
We will email your when your answer is on the site
As rated by our community of reviewers
Modelmaniacs's Comment
Written on: 14/07/2014
From Modelmaniacs:
This customer ordered the Bind and Fly version of the Delta Ray - which is not supplied with a transmitter. We had supplied what the customer had ordered and this was explained to him when he contacted us after taking delivery of the product. We cannot understand a poor review when we have supplied exactly what the customer had ordered.