Written on: 24/03/2013
I had a couple of satisfactory transactions with Internet Hobbies in the past but I wish I had checked their Better Business Bureau rating (F) and online reviews (overwhelmingly 'poor') before placing another order. My first suspicion as to their business practices came when they charged my credit card account immediately on receiving the order. Within a few days of the order I contracted an illness, subsequently diagnosed as pneumonia. I called to cancel the order, the reason being unexpected medical bills. Their representative obviously doubted my word but said they would cancel it with a 15% 'restocking' fee - for an item that had not even shipped. Since I was going to be out almost $50 anyway, I went ahead with the purchase. The next day I discovered that they had tacked on an additional, unexplained charge to my account. I called them on it and they reversed the charge but it took a week and a half to post. I won't be back.
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