Drop in service & website

Click here if this is your business
Deramores - www.deramores.com
★★★☆☆
2.8
From 18 reviews
44.0% of users recommend this

  • Customer Service

  • Quality of website

  • Value For Money

Click here if this is your business

Guest's review of Deramores - www.deramores.com

“Drop in service and website”

★★☆☆☆

written by on 06/02/2017

I have been a customer for over 7 years and used to love shopping with Deramores. The website changed and now is confusing and lacking in information. Before I was able to purchase the pattern and yarn together but am no longer able to view quantities. My orders have been getting posted in two parts with no explanation. They have been taking thee times longer than previously. When I ask a question I get a reply that the answer will be posted online. This is inconvenient as I have to then search for it. Overall, a huge drop in service and ease of use. I would like to know the yarn quantities needed and would like an explanation included if my order is incomplete.

  • Goods purchased & cost

  • Up to a week late

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

write a review
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 1 0
Report this review

Share this Page

Business Owner?Claim your free Review Centre Star Rating badge now!
Claim your item page Take control of your reviews by setting up
your free Business Account