Just want your money, unfair returns policy

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jsGalloway342's review of ebuyer www.ebuyer.com

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“Just want your money, unfair returns policy”

Written on: 22/09/2017 by jsGalloway342 (1 review written)

Ordered a computer for next day delivery and paid extra for it. They failed to deliver it the next day.

When it arrived we opened the box and realised we'd ordered the wrong model and returned it. They are now saying because we opened the box we can not return the item.

I would be very wary ordering from here. The terms are very unfair. I have never heard anything like it, no other retailer I have used would refuse to refund under these circumstances.

They are now sending us back an unused item that they failed to deliver on time because we opened the box. Never heard anything like it! Avoid and buy from somewhere with a fair returns policy.

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Ebuyer.com's Comment

Written on: 22/09/2017

Hello,

Please can you email me with your RMA number so I can review this for you?

I'm sorry for any trouble caused.

Thanks,

Scott

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