written by NigelWyatt on 07/04/2014
I ordered a spare battery for the excellent Police trike I ordered ten minutes earlier, but for some reason it added a shipping charge to my pay pal account for the battery.
Within a few minutes of calling to query this a refund for the shipping was back in my pay pal account, along with an apology from customer services.............If only all problems could be sorted this quickly.
Many thanks.
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Ebuyer.com's Response to NigelWyatt's Review
Written on: 07/04/2014
Hi,
I would just like to send my thanks to you for writing this review for Ebuyer.
I am glad that the Customer Support Team have been able to assist you with the problem you had with your order and that you have been satisfied with the resolution given.
I will pass your review across to their Team Leader to let them know you have been happy with the service you received from them on this occasion.
Thanks again for your time.
Kind Regards,
Lucy