Great service - supporting the slightly stupid customer ;)

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★★★☆☆
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  • Customer Service

  • Quality of website

  • Value For Money

MalcIgg's review of ebuyer www.ebuyer.com

★★★★★

“Great service - supporting the slightly stupid...”

Written on: 10/07/2013 by MalcIgg (1 review written)

I made the silly error of not changing a delivery address when paying via Google wallet... Opps!

Made both the currier and ebuyer.com aware - currier still delivered!!!

The advisor has been fantastic in first dealing with a slightly frantic customer, and then reassuring and confirming next steps.

The goods have been recovered, and I am awaiting refund – So I can replace the order – getting the details correct this time!

Thanks ebuyer you have saved the day ;)

  • PC & Extra Harddrive & accesorise

    Goods purchased & cost

  • Customer Service

  • Quality of website

  • Value For Money

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Ebuyer.com's Response to MalcIgg's Review

Written on: 12/07/2013

Thank you for taking the time to leave this positive review, this is appreciated.

Our Customer Support Team are here to offer you as much help as they possibly can and to ensure we maintain a high level of service.

I am happy to hear that your order arrived with no problems.

Kind Regards
Hayley
Resolution Team

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