customer service

★★★☆☆
3.0 / 5
56.3% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Sumama's review of ebuyer www.ebuyer.com

Sumama

Reviews written: 1

Written on: 22/02/2012

Review of ebuyer www.ebuyer.com

"customer service"

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I was very pleased with my purchase but it was so attractive it was stolen from me. I hadnt made any note of the serial number but Della at Customer Services was really good and checked EBuyer records for any unique marks associated with my purchase. we exchanged a number of enotes and Della was very responsive to my queries. Happily, it looks like the police have found my TV and I will get it back. Well done Della at Ebuyer. my husband put me on to Ebuyer initially and we now recommend it to all our friends. Well done.

  • LED TV - £145 inc postage and VAT

    Goods purchased & cost

  • On time

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

Ebuyer.com's response to Sumama's Review

Written on: 23/02/2012

I am very sorry to hear your television was stolen from you and I am pleased this has now been found.

Your positive comments have been passed along to Della who is very happy she could help.

Thank you for your review and for your recommendations, our Customer Support Team are always happy to help if you require any future assistance.

Kind Regards

Nikki

Ebuyer Resolution Team

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