Universal Gadgets eBay /universalgadgets01 Reviews - stores.ebay.co.uk

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★☆☆☆☆
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  • Customer Service

  • Quality of website

  • Value For Money

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Universal Gadgets eBay stores.ebay.co.uk/universalgadgets01

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Latest Reviews

★☆☆☆☆

“Universally dishonesty and dishonourable”

Written on: 29/11/2014

Do not be fooled by the warranty, it is worthless. You will not receive your money back unless exercising the e-bay 14-day money back period they are bound by when selling via the site. I purchased and had to return the first phone immediately for a refund. I stupidly repurchased a second phone which became faulty in less 2 months. The wi-fi stopped working and they claimed that the warranty did not cover this. Apparent value for money is based upon the price and the period of time the… Read Full Review

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★☆☆☆☆

“Unreliable, unprofessional and dishonest! Stay well...”

Written on: 07/11/2014 by Muna24 (1 review written)

I met this company on Ebay and wanted to buy the new HTC ONE M8 from them. They were very quick in taking my money but never send my handset out to me. I tried contacting them by email, at first they would tell me that I would receive the item soon, but I never did. Then I would send more emails but they would ignore me, so I opened up a dispute case against them with Paypal. UniversalGadgets send me an email (yes, only when paypal contacted them would they reply to my email lol) asking me to… Read Full Review

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★☆☆☆☆

“Awful Company”

Written on: 25/10/2014 by mathewclarke123 (1 review written)

I bought a phone from here with 12 months warranty after a few months the wi fi broke and I sent it back for repair . It returned within a few days fully repaired . A few weeks later the wi fi broke and I sent it back again only to be told that wi fi was only covered for 60 days although it was never mentiond when I returned it the previous time or when I bought the phone at any time . After many emails back and 2 and phone calls I was told it was coming back repaired, to my disbelief it was… Read Full Review

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Frankpug's Response to mathewclarke123's Review

Written on: 17/11/2014

This exact same thing has happened to me. What has you're outcome been, I am at the end of my tether

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★☆☆☆☆

“NEVER EVER AGAIN”

Written on: 02/09/2014 by Amaris22 (1 review written)

Bought an i phone 4s for my girlfriend arrived fine on time but couldnt set it up for a new user as it had already had 3 i cloud accounts registered to it spent over an hour on the phone to apple to get it sorted and set up in a new account . after being told by them that to try another cable to connect to computer .i have it sorted now but with alot of hassle sick of getting dodgy gear on e bay several things now not as they seem on website . jewelry etc so thats me finished with e bay and all… Read Full Review

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★☆☆☆☆

“They just do not communicate”

Written on: 09/08/2014 by Adriana44 (1 review written)

I have been trying to contact them for a refund and I have been heavily ignored. I cannot find a contact number for them either… Read Full Review

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★☆☆☆☆

“A13 Tablet Terrible Customer Service.”

Written on: 01/02/2014 by JOTASIGNS (1 review written)

Under 4 weeks old,totally failed(as they all do)contacted for remedy or refund,EVENTUALLY was emailed the biggest load of garbage for me to amend/update rectify the problem myself,as my item was"OUT OF ITS 14 DAY WARRANTY"!!!!What kind of company gives you a 2 week warranty on electrical items??I urge buyers to beware and better still to AVOID… Read Full Review

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★☆☆☆☆

“CHECK EBAY FEEDBACK- AVOID LIKE PLAGUE”

Written on: 25/01/2014

BUYER BEWARE check there eBay feedback, they sell faulty phones, tablets, accessories and refuse to refund or respond, £90 out of pocket and had to get eBay involved who would not help. i am now in the process of the £90 being refunded from a better source than eBay (useless) this company should NOT be trading, there negative feedback speaks for itself, they also bribe you change feedback which is a policy breech, everyone report them. kids christmas day was RUINED because of these shoddy… Read Full Review

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★☆☆☆☆

“FAULTY PRODUCT”

Written on: 08/01/2014 by moochie1 (1 review written)

I purchased unlocked sim free iph 4s 16GB Wifi for Christmas gift. Stupidly did not check it before presenting it to 13 year old excited recipient. Wifi and blue tooth would not turn on, volume increased without any assistance whatsover, battery would not hold charge and USB lead and headphones turned black then purple in colour when used. Returned the item and asked for replacement. Seller very reluctant to respond to emails but eventually said he had replaced it. Received eBay… Read Full Review

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★☆☆☆☆

“Don't use this company!"”

Written on: 06/01/2013

Purchased a 'new'7" android tablet at the end of November 2012 in time for Christmas When it arrived the item looked poorly made or perhaps used but due to the low price I felt that so long as it worked OK I could accept that. However, the charger didn't fit so we couldn't test the tablet. Contacted the company by e-mail and they implied that we weren't plugging the charger into the right port which I found quite condesending After insisting that either the charger or the tablet was broken… Read Full Review

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