Excellent Customer Service

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★★★★★
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  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of Software Solution Shop - www.softwaresolutionshop.com

★★★★☆

“Excellent Customer Service”

Written on: 16/09/2013

The phone rang for a good few minutes but when the operator answered, there was a lot of background noise and she couldn't hear me properly and I was asked to repeat myself a few times but this was so the details I was giving were down correctly. After everything went through fine over the phone, I received emails with all the information I required promptly and was informed I would receive the software would be put in the post and I would receive it within a few working days. I then received a further email apologising for the noise level and for having to repeat myself a couple of times. This I felt was very kind on the operators behalf.

  • Sage Accounting

    Goods purchased & cost

  • Still waiting

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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