Terrible customer service

Click here if this is your business
Save on Laptops - www.saveonlaptops.co.uk
★★★★★
4.6
From 3625 reviews
93.0% of users recommend this

  • Customer Service

  • Quality of website

  • Value For Money

Click here if this is your business

stut2011's review of Save on Laptops - www.saveonlaptops.co.uk

“Terrible customer service”

★☆☆☆☆

written by stut2011 on 12/05/2016

Sent back unopened, tried to claim it hadn't arrived then said 3 days after it did. Finally admitted it had arrived on the correct day. Still awaiting refund 10 days later due to "short staffing". Manager apparently cannot use a phone - was told this! Email team being deliberately evasive and my account still shows item not received back. Not sure I'll get a refund without involving trading standards

After my problems did a search on google and found I'm not the only one with really bad experiences from this company! Wish I'd seen the posts before.

  • computer £650

    Goods purchased & cost

  • On time

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

write a review
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0
Report this review

Share this Page

Business Owner?Claim your free Review Centre Star Rating badge now!
Claim your item page Take control of your reviews by setting up
your free Business Account