Telephone service

Click here if this is your business
Save on Laptops - www.saveonlaptops.co.uk
★★★★★
4.6
93.0% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Click here if this is your business

275Allen's review of Save on Laptops - www.saveonlaptops.co.uk

“Telephone service”

★★★☆☆

written by 275Allen on 06/03/2014

Laptop I ordered arrived the following day on standard delivery. Product was essentially ordered on price and was fine.
However, when I telephoned prior to ordering, the female on the end of the line was unhelpful and inefficient. I had seen the laptop on the web site and when I wanted a little advice I was told it was not available. I insisted she double check, and sure enough that's the laptop I ordered.
Some more interested and knowledgable staff answering the phone might produce more sales!

  • Goods purchased & cost

  • On time

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0