written by 275Allen on 06/03/2014
Laptop I ordered arrived the following day on standard delivery. Product was essentially ordered on price and was fine.
However, when I telephoned prior to ordering, the female on the end of the line was unhelpful and inefficient. I had seen the laptop on the web site and when I wanted a little advice I was told it was not available. I insisted she double check, and sure enough that's the laptop I ordered.
Some more interested and knowledgable staff answering the phone might produce more sales!
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