Written on: 11/07/2013 by shiv_ttl (1 review written)
I bought a netbook a week ago. It was so slow in the performance besides 4GB RAM. Decided to return. Return was posted with RMA number(Return number) by paying £12.50 from my pocket. I received an email for safe delivery. A day after I was told that I had to pay 25% of the price as I didn't reset the net book to factory setting. I was so disappointed as the seller expect every customer to know about factory resetting of any laptop.
It I buy this one from other seller like argos,pcworld,currys,tesco etc, they don't expect the customer to do the factory reset.
It is not practical that everyone knows about technical aspect of any product before they buy.
overall this is not the good site or shop to buy.
As rated by our community of reviewers
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" Terrible customer service " Read More
Written by nathanc1980
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