Worst Online retailer

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★★★☆☆
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scoot_eruk's review of Rapid Electronics www.rapidonline.com

“Worst Online retailer”

★☆☆☆☆

written by scoot_eruk on 27/02/2015

In my personal experience, this is probably one of the worst online supplier to deal with.

I placed an order with them on the 23 Feb hoping that I will receive it within a week. Having not heard anything by the 26th, I logged on into my account and to my shock and horror; they had decided to cancel my entire order without giving me any reason whatsoever. There was no problem with my card or payment or anything else. They took full payment off my card on the 24th Feb. If I had not checked the status of my order, I would be sitting and waiting for next 5 years for it to be delivered.

You would think that if you place an order with a company, they would at least have the manners and courtesy to inform you if they decide to cancel your order for no apparent reason (considering that they have all your contact details including email address and phone number)

Terrible customer service. These nice reviews are most likely left by company employees or friends because this is certainly not what I have experienced as a customer

  • Electronic Components

    Goods purchased & cost

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