a complete cluster **

Decided to buy an oki mono multifunction MB451printer after having spoken to oki and done some internet research. Finally settled on colour-laser-printers.co.uk. I asked them twice re a price match from website and received no reply. Having bought the printer, I had no idea how much I had been charged as I never received an invoice. I also purchased longer cables and a high capacity toner. Guess what.....printer turns up.....standard toner arrives (not the dearer high capacity one ordered and paid for). no cables. Then cables arrive:wrong length, cheaper/shorter ones. Finally they arrive. invoice arrives but now cannot claim £30 refund as out of time. When chase up toner, I get told....buy another one, then return our smaller one and then we will refund you. Finally they suggested keep standard toner and we will send you another standard toner. Each time I tried to chase up the missing items or errors, I was told person on leave, then xmas shutdown. Bought item beginning DEC finally sorted about the 3rd week of JAN. Therefore not happy as it has now also cost me a £30 refund from OKI.
The laser printer however is superb and it does double sided printing on the heavy paper (120gm) I use.