written by AlanTL on 16/08/2014
Having found your company through a Google search and reading a number of reviews from both technical publications and customer reviews I decided to progress with the purchase. I phoned your support team to get some advice on the graphics card I intended to specify and also size of PSU to support it. I found the advice very useful. I received a call informing me of the intended delivery date with a tracker number which was most useful and good customer service. The PC arrived in good condition and all systems were in working order. I found the level of customer service by both the service team and accounts team very efficient. One comment I have is the lack of a technical specification sheet showing the build standard as a part of the documentation pack, specifically as the system was to an extent custom build with a number of component changes from the standard build spec. After speaking to Accounts, they sent such a sheet which is useful for future reference. The system has performed well to date and I would recommend Palicomp.
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