Written on: 05/08/2013 by Truther (2 reviews written)
what would you make from this sentence "as you are so far away the boss is discounting the warranty, including some upgrades, cpu ram speed and £100 worth of games, all free of charge"
well I assumed it was in its literal form, all those things free. Oh was i wrong, now I know why the ignorant salesman ignored all my questions, spoke over me and ended the call without responding.....he was stealing my money! He charged the warranty to my card at £98, the games totaled around £20 on-line at time of writing.
When i saw this on my statement i called up, i was put through to accounts, which is who i asked for and was told "hold on" but the person i was put through to said accounts only deal by email.
i sent the email to be told as i have the system and upgrades i cant have the money back!
just wow!! I have kept the PC as it was for my mum and to be honest I have priced it up and its not even the cheapest for the price, but my mum is more important than these jokers.
Dont do it, go pc world even, exactly the same contempt for their customers, but their honest about their crappy warranty.
As rated by our community of reviewers
" Terrible RMA and customer service " Read More
" Great Stuff " Read More
" RMA and exchange " Read More
" Not Very Good " Read More
" Excellent speedy service, item as described and price was very good... " Read More