Used to be better

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chunkymouse1110's review of Palicomp - www.palicomp.co.uk

★★★☆☆

“Used to be better”

Written on: 17/06/2013 by chunkymouse1110 (2 reviews written)

I liked palicomp when it was first starting as an eBay seller. I brought many computers from them both for me and for friends, then recently two friends of mine wanted an i7 PC so I recommended palicomp. I built the spec and it just went downhill from their. Firstly, both friends paid for 24 hour dispatch. Despite being Tuesday morning when they were ordered, the first was dispatched Thursday and the second was dispatched the following Wednesday. Then, the hard selling of the added insurance via phone was completely ridiculous. The guy would not take no for an answer. Even when he was told they wouldnt be seeing anything back unless it was faulty anyway, he kept going on about free upgrades, free games, and even though over £1000 had been paid for each pc he basically made it out as if another £100 isnt going to hurt anyone. Finally one of my friends paid by finance. Though admittedly this is not entirely the fault of the company - the finance took one week to clear, which meant the "24 hour dispatch" turned into 1 week before they even thought about building the thing. This should really be stated prior to purchasing. On the bottom line, however, both computers DID eventually arrive, in a good condition, all purchased parts were accounted for and are still running smoothly several months later. I suppose it could have been worse, but as for the purchase it was far too much hassle and I am unlikely to use again.

  • Goods purchased & cost

  • Up to a week late

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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