Written on: 02/06/2013
I have now had my Alpha Blade for 2 weeks, and it is such a dream of a machine. The PC arrived on time. Unpacked it and set it up, only to find that it kept on crashing ! However once I contacted Palicomp and got talking to a very friendly and patient Rich on the Support Line, he managed to get me up and running in no time. Problems were mostly mine, apart from a faulty Ram chip. (which was replaced with no problem very quickly).
Rich had to eventually remotely fix my Windows re-install from his end. It was quite 'scary' to see the speed with which he got me up and running.
His patience was faultless, and his manner impeccable. I cannot praise him enough. As for the machine/Monitor etc... It is fantastic! Quiet and FAST.
Many thanks again for all your help. Will certainly recommend Palicomp to my friends and colleagues.
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Written by JulieAH