Solid & Reliable Service

PC Specialist www.pcspecialist.co.uk
★★★★★
4.7
98.0% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

BJ30's review of PC Specialist www.pcspecialist.co.uk

“Solid and Reliable Service”

★★★★★

written by BJ30 on 24/07/2014

I have now ordered two computers from PC Specialist - a desktop and a laptop. I ordered the laptop as a result of being so happy and satisfied with the desktop. The online purchase process is very easy to follow: elements can be added and removed without difficulty and a running total follows you around the page so you can keep costs under control. I also found the company cheaper than rivals in the UK. On the occasions when I had to speak to an operator they were most friendly and helpful. I had to return the desktop for repair and this procedure was very well handled - it was returned in a week.
The only point that could be improved is the 'processing' stage once an order has been placed. There is information online to explain that this is the longest stage of the Order but there is not real further explanation of what is going on even when logged into the website with the Order details displayed. Hence for about 9 or 10 days one has to hope that all is well! Once the actual building of the machine begins then more detail is provided.

  • Desktop PC and Laptop

    Goods purchased & cost

  • On time

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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