Dishonest

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★★★☆☆
2.5
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  • Quality of website

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krogort's review of Novatech Direct Ltd www.novatech.co.uk

“Dishonest”

★☆☆☆☆

written by krogort on 03/07/2013

Their customer support are terrible liers.
I accidentely ordered a graphic card and shipped it back without opening it hours after recieving it.
The customer support charged me an extra fee because a scratch had misteriously found its way on the heatshield. Considering the package wasn't even opened and label were still on, that is quite an unaceptable behavior that will surely cost them a customer.

  • 800£

    Goods purchased & cost

  • On time

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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