No Service

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★★☆☆☆
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  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of Lenovo www.lenovo.com

★☆☆☆☆

“No Service ”

Written on: 27/08/2013

Ordered 3 machines and paid on-line. Cancelled order within a couple hours. Order continued to show as active! Called Lenovo and was told the order had been cancelled. The following day the order still showed as active so I phoned again the following day and was told the order had been submitted to China and there was no way to cancel. I refused shipment which was late and not delivered to my house. Items had been dropped at Post Office. It took almost 2 months to get money back. Lenovo managers wouldn't return my emails or calls although a staff member always did.

Never buy anything from Lenovo again.

  • 3 small laptop computers

    Goods purchased & cost

  • A few weeks late

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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