AVOID AT ALL COSTS! Dodgy firm

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JayV289's review of Laptops Direct www.laptopsdirect.co.uk

“AVOID AT ALL COSTS! Dodgy firm”

★☆☆☆☆

written by JayV289 on 07/09/2017

Ordered a Swan CCTV system a week ago. Delivery should have been within 7 days. I called up 7 days later and they have advised me the item had been discontinued! Engineer is coming tomorrow to fix it and the product is not even delivered. Extremely poor customer service- offered me a used alternative which is £60 more expensive! Couldn't even put me through to a manager despite it being my right as a consumer.
Going to trading standards, and complaints into head office. I don't even think this is a 10% legit firm, it seems completely dodge to me. FOR YOUR SAKE DO NOT USE THIS COMPANY! wish I would have read the reviews online before buying.

  • Swann CCTV

    Goods purchased & cost

  • Still waiting

    Delivery

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