I was looking for a very specific part for a Sony Vaio. the person I dealt with was extremely helpful in both confirming we'd identified the correct part and then sourcing it. Superb communication, excellent customer service and most importantly I got a great quality part. Many thanks . I'll be back for business in future!

Contacted a man by land line on Christmas Eve, who could not have been more helpful. Having supplied Acer part number identification , as promised he got back to me within 2 days offering a used Toshiba alternative. An email exchange of bank details permitted an on line bank transfer of purchase price which included first class delivery. I received the replacement item the following morning. Swapped the front plate and set the rear mounting bracket, installed and set up first time inside 15 minutes. I was particularly impressed with the postal delivery following a speedy location of a suitable replacement. I wish to add that the item was extremely well protected for the short postal journey. There are other web site operations offering parts from the far east, but suspecting a time penalty and being under confident to deal with non UK based companies; dealing with him met all my requirements for a fast repair. What he said would happen.. did happen. It does not get better than that in my experience and of course I will be using his services again without hesitation.Regards IJM.

A quick call for a rare part, posted immediately, helpful and most pleasant to deal with.

Laptop Guts offer a first class service to any customer, being in IT or an individual, when sourcing spare or replacement parts. A fast, efficient and friendly transaction, that stands alone with the "Best Offer" facility, when compared with other similar suppliers I have used. The packaging is of an equal high standard, with fragile plastics carefully protected, screws and rubber covers individually packed in self seal bags...very thoughtful! I would not hesitate to recommend laptop Guts and will continue to use them in the future.

this is a very good competent guy a gentleman it would appear no job too little

I have dealt with Laptop Guts on a couple of occasions now and have been delighted with the service. The advisor has been very helpfully and honest in helping me to Diagnose the faults and has been very reasonable on price and has given me a quick, efficient delivery of spares.First class service, I won't go anywhere else for my parts.

I contacted Laptop Guts and a few other companies looking to source a few small rubber screw covers for my laptop. The only person to reply was him and that was within three hours on a Sunday afternoon. He checked the serial number so that he could ensure that he was getting the right parts and quoted me a very acceptable price. The parts were ordered, arrived and were exactly what I needed. Throughout the order process, he kept me informed as to expected delivery dates which were sooner than anticipated. It was a small order, but was expedited in a very highly professional manner. When I need new batteries or any other parts for either of our laptops or a friend needs parts, the first person I will contact or recommend will be him. If you need laptop parts, talk to them first!!!