written by J.Hayes on 29/03/2017
*DO NOT BUY FROM THIS COMPANY*
I ordered a ~£100 laptop palm rest from Laptop Bits that was on a 2-3 day back order and standard delivery. I waited 31 days before contacting them to cancel my order. The company did not reply to my cancellation, and did not reply until i sent several further emails and even a support ticket through their website, only replying after i threatened legal action. (27 days after the initial cancellation) They confirmed that the order had been cancelled. I have now waited 58 days and still have not received a refund. They initially told me that it was an error by their account team, however i have still not received my money back. They have had my ~£100 for 132 days. I am now talking to Trading Standards and will be starting legal proceedings against this company. *DO NOT BUY FROM THIS COMPANY*
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