written by Hogan86 on 20/05/2014
The IJT "Our All New 64 Page Flaming Hot Sale" dated May 2014 makes no mention that they are selling "refurbished" (i.e.broken) products, their telephone staff admit this but say the website does. NOT GOOD ENOUGH!
This company is dishonest and un-trustworthy, don't buy from them!
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Neomat's Comment
Written on: 07/07/2014
My sentiments exactly!
I bought an Epson printer from IJT. OR: Should I say "They "GAVE" me the printer on condition I purchased a "FEW" inks from them.
The few inks in were my case two years worth (The salesperson told me they would last for years if kept sealed)
I had problems from day one, in that the printer refused to recognise some of the ink-cartridges. I did complain to the company but decided that for the sake of a few inks, I didn't need the hassle I was getting so hung up. Eventually the machine rejected all the inks which were supplied with it.
I'm pretty laid back but I did think this a bit unfair, so I contacted IJT again. This time I spoke to a very polite young man, who agreed that this was not acceptable and put me through to a woman who was definitely not chosen for her charm or understanding.
"Out of date" she said."I don't care what the salesperson told you". There was no reasoning with the woman, so I wrote to the managing director.
Did that have any effect? "Not a Dinkum"!
Not wishing to get into a dog-fight with a company I consider to be unprincipled I used the only recourse open to me.
I voted with my feet and I won't be using any shoe-leather walking back.
At 71yrs of age I am still learning from my mistakes but I sincerely hope that others will learn from this one also.