HotPlugs.co.uk Reviews - www.hotplugs.co.uk

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★★★★★
4.8 / 5
100% of users recommend this
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  • Customer Service

  • Quality of website

  • Value For Money

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Latest Reviews

★★★★★

“Outstanding price and service”

Written on: 27/06/2014 by Alexbrenner (1 review written)

Like some others on this site I was rather sceptical given the excellent price offered on the laptop was looking to buy (HP 840 G1). And wondered if the reviews I found online were fakes because they were so positive. But no - their customer service was fantastic: there was a problem processing my payment - entirely my fault - and they were diligent, efficient, and attentive in following it up and helping get it resolved. Less than 24 hours later I had my laptop. I honestly cannot recommend… Read Full Review

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★★★☆☆

“Price is great”

Written on: 29/07/2013 by landstructure (1 review written)

The prices are fantasic, however £10 for next day delivery would be fine, IF it was delivered next day not 3 days later because someone at their end put the wrong postcode down. When I complained, I was offered £10 off my next order, which given circumstances, will not be soon… Read Full Review

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★★★★★

“Excellent Service”

Written on: 10/05/2013

The customer service is excellent. Delivery was very quick. I will be using these guys again and i would highly recommend them to anybody… Read Full Review

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★★★★★

“Fantastic service”

Written on: 28/02/2013 by westendstudios (1 review written)

We bought 8 x HP X121 Transceivers at 3.30pm and they were delivered next morning by 9am. This is fantastic service. These people work hard to make sure you get what you want as rapidly as possible… Read Full Review

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★★★★★

“Great all round service!”

Written on: 03/10/2012 by rossterry (1 review written)

Great overall service, product arrived next day!!… Read Full Review

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★★★★★

“ Great team of friendly people advice is allways at...”

Written on: 26/09/2012

Great team of friendly people advice is allways at hand their products are easily top notch would recommend HP every time… Read Full Review

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★★★★★

“A level of service I rarely see these days...”

Written on: 13/09/2012 by RonDavies (1 review written)

I spoke to Paul who took a complex requirement from me (that I barely understood myself) and converted everything into part numbers (mainly from memory!) and a few minutes later I had a quote that couldn't be beaten. Obviously I had to quiz these guys on how they manage to do this, turns out they have been supplying servers on a huge scale for many years. It's nice to have the balance between sales and technical when you're in need and I've just found my new HP supplier. The web store is… Read Full Review

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★★★★★

“Very helpful!”

Written on: 22/08/2012 by PaulG8 (1 review written)

I'm fairly new to HP Servers and these guys answered everything and had it shipped out for next day delivery. Great service!… Read Full Review

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Vicasquth1's Response to PaulG8's Review

Written on: 24/09/2012

Great Service would recomend HP every time

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★★★★★

“Finally a webstore with a personal approach”

Written on: 26/06/2012 by Noelturner (1 review written)

As part of my job I have to purchase a lot of computer equipment. The best prices are usually found online, but the service provided by these faceless organisations often counter-acts any potential savings. Next day delivery doesn't always mean the next day! Hotplugs on the other hand provide a fantastic service. I ordered a batch of hard drives, and as promised they arrived the very next day. I even received a call from them to confirm that they had shipped, and an email 2 mins later with the… Read Full Review

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★★★★★

“Sceptical at first, but FANTASTIC SERVICE!”

Written on: 10/11/2011

I was sceptical at first given the price they were selling it for on their site, but I phone and spoke to a guy who assured me that they could delivery quickly. Low and behold it turned up the next day before midday! Unbelievable. Very happy indeed. Will use again, thank you… Read Full Review

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