GuruAid Reviews - www.guruaid.uk.com

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★★★★★
4.8 / 5
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Latest Reviews

★★★★★

“The service received from GuruAid is second to None.”

Written on: 27/11/2016 by Samantha386 (1 review written)

I had numerous errors and problems and your staff diagnosed them very quickly and repaired plus found other problems that now has my computer running better than ever. My grateful thanks for all you have done… Read Full Review

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★★★★★

“Brilliant service ”

Written on: 26/11/2016 by Mandy9058 (1 review written)

Absolutely brilliant person who dealt with with me great pleasure sorted me out with no bother i would recommend these to every one whi has triuble with their computer so patient Thank you so much… Read Full Review

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★★★★★

“Superb Unbeatable Service”

Written on: 26/11/2016 by pjmaher48 (1 review written)

Marvellous , Nothing Unsolvable. Perfect Professional Response at all times… Read Full Review

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★★★★☆

“Customer Service Review”

Written on: 12/11/2016 by Jermaine459 (1 review written)

The customer service received on 11/11/16 after just becoming a new customer was excellent. All that assisted were courteous, knowledgable, professional and proficient. I would recommend Guruaid to all my friends. They have a great contract inclusive of all my needs and not one that keeps adding on new costs. I appreciate and would highly recommend their services… Read Full Review

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★★★★☆

“Customer Service Review”

Written on: 12/11/2016 by Jermaine459 (1 review written)

The customer service received on 11/11/16 after just becoming a new customer was excellent. All that assisted were courteous, knowledgable, professional and proficient. I would recommend Guruaid to all my friends. They have a great contract inclusive of all my needs and not one that keeps adding on new costs. I appreciate and would highly recommend their services… Read Full Review

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★★★★★

“had great patience”

Written on: 05/11/2016 by Rosa287 (1 review written)

not being familiar computer terms they were very patient and strived to correct my concerns. the problem was solved but not after an hours time. i am so impressed with the party not getting upset with my poor diagnosis and finally solving my problem. they even called back the next day to see if everything is okay. fantastic service. thank you for your help… Read Full Review

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★★★★☆

“I am sorry I got a little excited as with having to...”

Written on: 29/10/2016 by Bonnie1111 (1 review written)

I am sorry I got a little excited as with having to stay next to the computer for such a long period of time and so much down time in between not knowing at that time it was the internet, I have Hypoglycemia and not being able to get my meal made my body reacted to that. Not sure if this can be done but in the past I did not have to stay by the computer if at the front if I give the permission to do what ever is necessary to fix the issues would that be sufficient? Thank You Bonnie Doney… Read Full Review

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★★★★★

“Solved my problem”

Written on: 27/10/2016 by Kingjx275 (1 review written)

Was having a problem with the print preview feature of one of my applications. GuruAid solved the problem and it didn't take long either. They were very methodical and their experience with solving computer problems was evident. I have used their services several times during the past year and was very pleased with their response and solution to my computer problems. Thank you, GuruAid!… Read Full Review

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★★★★★

“Guruaid has saved me spending much money locally.”

Written on: 23/10/2016 by Riya82 (1 review written)

Guruaid has helped me with a great variety of problems that have arisen on my computer and I have also benefited from regular tune ups deleting unwanted material that slows down the response. I could not do without it… Read Full Review

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★★★★★

“My Personal Testimonial...”

Written on: 10/10/2016 by kxDawson413 (1 review written)

The advsior from GuruAid who worked on my Computer Wednesday…. Case Number-CA1610-01174 “My Personal Experience” I have been pleased with a company I’m using, I like to share with anyone who’s taken the time to read this, My computer is like my car I don’t just let anyone touch it, work on it, unless I feel safe, and I’m in good hands with GuruAid Trusted Technical Support yes they are telling us the truth. I would say 99 % of these savvy technicians truly care about the… Read Full Review

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★★★★★

“Invaluable Assistance”

Written on: 07/10/2016 by NeatFreak (1 review written)

Due to a Microsoft update, my computer required a complete factory install, which means I lost all my software programs and all my files after Microsoft performed the install. Fortunately my files were backed up off site, but I did not have the expertise to restore them or configure properly. I was fortunate to be referred to GuruAid, and cannot emphasize enough how kind and responsive each technician was with whom I had contact. They were patient and extremely knowledgeable,and spent hours… Read Full Review

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★★★★★

“upgrading my computer was very good,!!!!!, ”

Written on: 07/10/2016 by srhugh (1 review written)

It took the tec man about 3/4/hours too get my computer sorted out after It crashed the day befor and the tecnition was very paatience with me and did not get frustratied he was very calm and help me as I am dyslexic,! I just hpoe any of my details are very safe with you?,. As I fin d very hard to trust anyboody!,.as I have been ripped off before, so please keep any details of me you have conferdenctal,. And not to use any for mareting perpuse's,. Thank you very much your's most sincerley  … Read Full Review

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★★★★☆

“Good work & promised kept”

Written on: 28/09/2016 by uyBerry281 (1 review written)

I contacted Guruaid because all my email messages were permanently deleted according to the message on my screen and there was a security problem. I know very little about the technical side of computers but Guruaid retrieved them all for me. They also cleaned up my computer which is a very old one and it is working at full speed now. I am very grateful to them. Anurag Sonar was the technician working on my computer to begin. Very helpful and polite. I did have a change of heart about the… Read Full Review

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★★★★★

“Praise for a very praiseworthy technician”

Written on: 26/09/2016 by Jeffery471 (1 review written)

I know nothing about computer/printer technical matters. I telephoned Guruaid at 1-30am to report a fault on my printer - it was printing blank pages. Your computer remote control technician (I wish you would let me name him)spent over an hour via our "talking" computer link and solved the problem for me. He was very helpful, efficient , friendly and courteous. I have found all your staff to be like this. I particularly like the 24 hours service and that a technician can take control of my… Read Full Review

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★★★★★

“tune up my computer”

Written on: 19/09/2016 by MrNedster (1 review written)

Every One Who Worked On My Computer Did A GREAT Job. Not One Mistake.It Is Running In Tip Top Shake.Thank You For Your Help… Read Full Review

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★★★★★

“brilliant,polite, courteous”

Written on: 19/09/2016 by Konner105 (1 review written)

Fantastic customer service, from every member of the technical team. So much patience, and when they say they will call you back, they do!!! This team would not give up until they resolved the problems with my pc, which of course they did, and did a fantastic job! A huge thank you to all involved… Read Full Review

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★★★★★

“the guruaid service is indispensable”

Written on: 05/09/2016 by lwMahoney457 (1 review written)

I could not function without Guruaid as computer glitches/problems like taxes crop up rather more often than not. I am grateful that I do not have to unhook and lug computer to a tech anymore. I no longer have to wait days to get a problem resolved and be back up and running.I am a very satisfied customer of over 3 1/2 years on 4 devices… Read Full Review

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★★★☆☆

“It took a long time to get it done correctly.”

Written on: 01/09/2016

Guruaid cleaned up my laptop and removed a number of viruses on 6 august.things seemed OK.Approx a week later I found that i could not get into google chrome,I called back and spoke to somebody who checked for me and said it was working.When we spoke he gave me a code number that I wrote down.On 22 August I called back in with the same problem,the agent who I spoke to told me if I wanted google chrome restored it was going to be an extra 60 US.I declined his fee.He also stated that they had no… Read Full Review

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★★★★★

“Excellent technical help service for laptop and printer”

Written on: 31/08/2016

I am 80 years of age and a newcomer to the computer world. I took out a 3 years service deal with you. My printer kept printing blank pages. You spent nearly 1.5 hours on the telephone and took remote control. You thoroughly checked the laptop and computer and diagnosed a faulty ink cartridge. You were correct. I have changed the cartridge and the printer now works perfectly. A suggested improvement to your customer services. It takes a long process to access your remote control technician… Read Full Review

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★★★★☆

“But there's problems”

Written on: 16/08/2016 by heide2 (1 review written)

My problems were solved and for that I'm happy. BUT, there were problems. The first person was VERY hard to understand. She spoke way too fast and that combined with her accent made it difficult. The second was far better and solved one problem but not the second one. It was my take on it that he simply didn't understand "vertical spacing". The third had background noise that made him tough to understand. The fourth, text only , no voice, was trying hard but seemed to not understand some… Read Full Review

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