GuruAid Reviews - www.guruaid.uk.com

Click here if this is your business
★★★★★
4.8 / 5
569
98% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

? Ask our helpful community of experts about this product or company
GuruAid - www.guruaid.uk.com - Ask a question now

Media Gallery for GuruAid - www.guruaid.uk.com

GuruAid - www.guruaid.uk.com

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★★★★★

“Excellent Service”

Written on: 26/05/2016 by vbAnderson405 (1 review written)

Excellent friendly, helpful technical personnel resolved all my computer problems and more. I felt as if it was good value for money and will most certainly recommend to all !!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Computer problems sorted!”

Written on: 24/05/2016 by oxEngland110 (1 review written)

My computer had multiple problems,including having lost all internet security, which I had no idea how to correct. Thanks to staff at GuruAid, the computer is now working better than it has done for a long time. The repairs took a long time but it was all done with a great deal of patience and explanations by the technicians concerned. I didn't have to take the computer anywhere, it was all done in my own home while I waited and everything was back to normal and usable within a few… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Commendation for Customer Service Rep & Technician”

Written on: 20/05/2016 by Carinam20 (1 review written)

I sure appreciated the speed with which the customer service understood the problem and my particular need for haste last night. I had a Skype appointment and was short on time and she got me to the tech in record time. The technician communicated directly and without waste of time or words, straight to the point. However, he was most polite and welcoming, just like the customer representative. He knew that I had a deadline and, boy, did he deliver!! He worked very fast and cleaned up… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“I am impressed”

Written on: 20/05/2016 by DarelCal (4 reviews written)

They provided me with the best service. So I recommend them to my friends… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★☆

“Malware removal”

Written on: 19/05/2016 by Liberty48 (1 review written)

Once again I commend Guruaid technicians for effectively removing Malware from my laptop which seriously interfered with my programmed software… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“ A job very well done”

Written on: 09/05/2016 by Ryleighd3 (1 review written)

My tech answered all my questions and fixed the computer problems, I told him that I had certain issues which no one had addressed before he fixed all of them. His command of the English language was perfection and I understood every word he spoke. The one thing I did not care for was the 2 hour wait to get all the problems fixed but in the end it was well worth it. I will stay with GuruAid for as long as I have the computers in my home. Over the years I have told many people about this… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★☆

“recovering me from a fatal computer error even after...”

Written on: 25/04/2016

I was hacked and a password was put on my computer which meant I could not access my computer but presumably the hacker could if I tried to switch on my computer. I took my computer to the local 'know how' team who without using my recovery disk reinstalled windows for me after transferring my data for a good charge of £100. When I got home the there were many errors coming up. Guruaid poped up in my window and I took a chance to go with them for the final solution. They told me the prices… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“just the best”

Written on: 10/04/2016 by Adriana402 (1 review written)

As usual - a cracking job. Couldn't be better. A must have… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“They fixed it!”

Written on: 26/03/2016 by KdBa (1 review written)

I have had ongoing issues with my computer, particularly with the Internet. A very knowledgeable staff member fixed my problems and advised a once-a-month cleanup/tuneup. That definitely will be done! (I had purchased a support plan package from them a while back . . . ) At this time, I cannot express my gratitude enough!!! He even answered some questions about How-do-it-do-that stuff for me - - - went above and beyond the 'call of duty' so I learned something, too. The 3 people I spoke… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Perfect service ”

Written on: 18/03/2016 by TylerLancaster (1 review written)

I was very impressed with the service I received from GURUAID. I have used them on two previous occasions and always experienced polite, patient and excellent service. I cannot recommend them too highly. Keep up the good work… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Problems I had”

Written on: 15/03/2016 by june.ernie (1 review written)

I had a problem with things appearing on my screen as soon as I switched the computer on. I am an elderly gentleman with no knowledge of computers. I only use it to keep in contact with family and friends around the world by emails. A Guruaid technnician took over my computer and mezmorised me with what he could do. After a while he confirmed that he had solved the problem and had cleaned up,speeded up and did a lot more for me. I am very very please and would not hesitate to recommend Guruaid… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Very sattisfactory,, ”

Written on: 10/03/2016 by zkBain175 (1 review written)

The man who helped me the other day was very friendly and very compitent.. Walter Schutter… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“worth every penny”

Written on: 04/03/2016 by Calypso01 (1 review written)

I cannot rate this company highly enough. I have NO understanding of computers and no matter what I ask about, they solve it. Only once did I have trouble, and that was very minor, when a man didn't know much about Windows 10. You will never regret taking out a plan with these people. And they have changed that awful music they used to play (LOL)… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★☆

“Thank you Guru!”

Written on: 16/02/2016 by Crystalk347 (1 review written)

Just wanted you to know that I appreciated your assistance the night of February 12. I had just purchased my laptop when a virus got into it and even though I had adequate protection "a little bug" got through. It was also nice to know that even though I didn't have the extra money to get a years coverage that I still have until the 1st of March to pay the rest of the money. So once again thank you. … Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Portrait of an Excellent Service”

Written on: 13/02/2016 by HalM (1 review written)

The people I have had dealings with at Guruaid are superior, in their product-knowledge and their professional attitudes. I am far from a computer expert; I have difficulty describing problems, let alone diagnosing and remedying them. By the time I call Guruaid form assistance, I am frustrated and angry - not pleasant to deal with. Add to that, the time difference makes it the middle of the night where the Guruaid people are located. Yet I always get patient, knowledgeable people to deal with… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Guruaid Help”

Written on: 13/02/2016

I bought this package wondering if I was doing the right thing. It seemed that $399 was a lot to spend for a three year package. I WAS WRONG!!! This has been a lifesaver. I have used it to clean my machine of viruses and malware once a month. This would have cost me about $75-100 plus I would have had to take it to them. I bought a new software package and it was defective. I thought I was not doing the correct things to get it to work. my personal Guru spent over an hour discovering… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Connection to printer gone?”

Written on: 12/02/2016 by matxr27 (1 review written)

Techs very sharp and fast Spoke excellent standard English though we were talking to India. Problem tougher than I thought, They stayed with me till the problem was solved . It took almost two hours to solve. Guru Aid is tops in my opinion… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“keep up the good work”

Written on: 11/02/2016

you guys always do a good job, i appreciate the help, thanks a lot… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★☆

“Frozen computer repair”

Written on: 30/01/2016

Hello, I was quite concerned about my frozen computer and the fractal patterns made by my computer screen. I was much relieved after GuruAid repaired this problem. Thanks, Peg … Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“excellanct service”

Written on: 27/01/2016 by Jaxonw160 (1 review written)

excellant,professional,technician was absolutely clued up, knew what he was doing. A absolute guru on computers. Cant thank this people enough for fixing my problems on my laptop when it crashed… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
overview