GuruAid Reviews - www.guruaid.uk.com

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★★★★★
4.8 / 5
98% of users recommend this
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Latest Reviews

★★★★★

“Guru aid Rocks”

Written on: 17/12/2014

I have used Guru aid for 2 years now. I have had nothing but excellent experiences with them and their staff. I call them whenever I'm having a problem, but also use their expertise just for a good clean up and tune up of my laptop. I love the on line chat ability that makes communication easy and simple Thank You Guru Aid!!!… Read Full Review

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★★★★★

“Happy Camper”

Written on: 15/12/2014 by McDonalder335 (1 review written)

Second time I've used GuruAid support in the last year. Will use it more often in the future. Wish I could give a kudo to the tech who assisted me, but the instructions say no names. He was courteous, knowledgeable, and professional. I see this message is going to the U.K.. The tech that helped me was in Mumbai India… Read Full Review

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★★★★★

“Customer satisfaction”

Written on: 28/11/2014 by 441Huffman (1 review written)

I was pleased to have the assistance of Guruaid tech support. My technician was indeed polite and knowledgeable with my issues. My issues were resolved in a timely manner. Dianne K… Read Full Review

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★★★★★

“Great Technical help”

Written on: 22/10/2014 by Lisa52 (1 review written)

Wednesday, October 22, 2014 Dear Guruaid, Tuesday 10-21-14 I was helped by Nitesh Srivastava with a difficult computer problem. Some other technicians with Guruaid had tried unsuccessfully to fix the problem. Nitesh spent a lot of time fixing my computer problem without losing any important data. He also backed up all of my data. Nitesh is a highly skilled professional and I will request his help in the future. I will also be recommending Guruaid to all of any of associates because of… Read Full Review

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★★★★★

“A thank you for the wonderful technical report I received.”

Written on: 28/08/2014 by 1Hamilton (1 review written)

I recently contacted Guruaid to fix my computer. I was overwhelmed by the quality of the workmanship done, and the professionalism of the personnel who worked on the computer. I think it is fantastic that the chat includes detailed information of what they are doing, and that the techs ask permission to do various tasks. I love it that I get a copy of the chat so I know what work is done. I am grateful for this wonderful resource. My computer is cleaned up, and working better than ever… Read Full Review

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★★★★★

“OUTSTANDING TECHNICAL ASSISTANCE”

Written on: 23/08/2014

I received outstanding technical assistance and guidance from the GURUAID staff for my computer problem. They gave clear and rapid evaluation of the problem which I explained to them. They were very personable in dealing with me and made sure I understood the gains and losses of the various approaches to the problems explained to me. They not only attacked the problem with clarity and efficiency, they made sure I understood what they were doing… Read Full Review

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★☆☆☆☆

“Do not sign up to Guruaid ”

Written on: 15/08/2014

GURUAID. Polite, yes, honest no! My laptop stopped working after I agreed to a full service . Also told that as I was spending £80 on this I may as well add a further £39.99 which would give me a year of free technical support any time, day or night! This was my Mother's laptop and for her peace of mind I agreed. A decision I regretted the very next day as the laptop blacked out and I had to ring again. I was so unhappy with the service I asked for a refund. Only to be told I could get a… Read Full Review

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★★★★☆

“A Computer Company with Smarts”

Written on: 14/08/2014 by ANATOLE1 (1 review written)

HAVING JDUST JOINED GuruAid I WAS PLEASANTLY SURPRISED BY THE AMOUNT OF ASSISTANCE I RECEIVED IT WAS OVERWHELMING. INITIALLY THE TECHNICIANS EXTREMELY POLITE AND NON JUDGEMENTAL WITH ME A NOVICE ON COMPUTERS THE TECHNICIANS DISPLAYED A COURTEOUS ATTITUDE WITH A DESIRE TO ASSIST TO THE ABILITYHEIRBEST OF T … Read Full Review

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★★★★★

“my laptop was very slow starting, and shutting down. ”

Written on: 02/08/2014

Now my laptop works excellently. Staff sorted my problems out . First class communication from the technician. Highly recommended… Read Full Review

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★★★★★

“Technical dept , supervisor and technician”

Written on: 27/07/2014 by Brianlincs (3 reviews written)

These people are excellent. Nothing is too much bother, they do what you ask and I now have a pc that works as good as they day I bought it. On top of that a follow up phone call was received to ensure that I was happy with the service I had been given. I strongly recommend anyone who either looks for this website or stumbles upon it to use it. It will save you buying a new pc when you do not really need one… Read Full Review

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★★★★★

“Technical dept , supervisor and technician”

Written on: 27/07/2014 by Brianlincs (3 reviews written)

These people are excellent. Nothing is too much bother, they do what you ask and I now have a pc that works as good as they day I bought it. On top of that a follow up phone call was received to ensure that I was happy with the service I had been given. I strongly recommend anyone who either looks for this website or stumbles upon it to use it. It will save you buying a new pc when you do not really need one… Read Full Review

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★★★★★

“Great help!!”

Written on: 01/07/2014 by Ayesha_xx (1 review written)

First time getting my laptop cleaned and they did an awesome job! It's been a week and it feels like I've purchased a completely new laptop with a new system. All the workers at GuruAid very helpful and great customer service! No problems ever since the clean up. Thank you GuruAid. Will be sure to contact you again in the future ☺️☺️☺️☺️☺️☺️☺️… Read Full Review

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Yahalu's Response to Ayesha_xx's Review

Written on: 06/07/2014

Thankyou Im very happy good job

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★★★★★

“Best service !! Must try !!”

Written on: 07/06/2014 by KasenMorris220 (1 review written)

I have called GURUAID several times to clean my computer up.Everytime I have had a very satisfying experience. They understood what I needed. They addressed what should be done. It was handed quickly. So happy i purchased this service from GURUAID. I definitely share my experience with family and friends. Thank you GURUAID… Read Full Review

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★★★★★

“Professional as always”

Written on: 12/05/2014 by Petersongn56 (1 review written)

I contacted Guru for a 'tune-up' to eliminate all the dross that is picked up surfing regularly. I am always pleased with the courtesy and efficiency of the Guru team, and their excellent grasp of English - at no point have they ever queried anything I have typed or spoken over the phone. They are my go-to computer service agency of choice, and I consider the cost of my contract to be excellent value for money. Knowing they are there at any time gives me peace of mind when I use my PC… Read Full Review

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★★★★☆

“Happy to have a working laptop again”

Written on: 17/04/2014 by Benderhb118 (1 review written)

Having the stress of a laptop that is slow and working erratically was very frustrating, so I was very pleased that Guruaid was able to clean up my machine with one call. Although the servicing took several hours, the technician was always there to reassure me and the end result was excellent. I have taken out a two-year subscription which means that I can get help whenever it is needed. I thank the Guruaid team for their efficiency and knowledge. The only drawback was that I was required to… Read Full Review

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★★★★☆

“I have been very happy with the service. The staff...”

Written on: 09/04/2014 by naO'Keefe470 (1 review written)

I have been very happy with the service. The staff member is polite and easy understand. Is this company a Scam as I have just read so many bad reviews about being ripped off by Guruaid. I will be making investigations with Microsoft and hopefully my doubts will be eliminated… Read Full Review

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★★★★★

“AWESOME SUPPORT”

Written on: 06/03/2014 by KieranPhillips (1 review written)

I was having many problems with my computer and had viruses and could not get "explorer" to activate so I found GuruAid online. The technician was able to correct all my problems and worked with me for several hours. He was very pleasant and caring which means a lot to me. I am very pleased to have a one year contract with GuruAid and would recommend it to my friends and family. Thank you… Read Full Review

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★★★★★

“Wonderful service”

Written on: 03/03/2014 by Valentina428 (1 review written)

Wonderful great job by mujjafar and he was quick… Read Full Review

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★★★★★

“Vishal Hate fantastic and helpfull highly recommended”

Written on: 22/02/2014 by BrendaDesjarlais (1 review written)

excellent and professional service.love this company… Read Full Review

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Gvrg2002's Response to BrendaDesjarlais's Review

Written on: 25/03/2014

So far ever issue has been resolved in a timely and professional manner. Very satisfied at this time. I have no idea of how to improve the service.

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Jacqueline.goodrow's Response to BrendaDesjarlais's Review

Written on: 29/04/2014

The guru aid is a fantastic site that has helped me through many pc issues..They are very professional and get to the problem.. I have recommended them to several people.

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Gordonstephen's Response to BrendaDesjarlais's Review

Written on: 25/03/2014

I am very pleased wioth this services

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★★★★★

“Fantastic Service!”

Written on: 20/02/2014

I would like to thank Guruaid for the help I received today. Excellent service as always. I highly recommend this company… Read Full Review

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