GuruAid Reviews - www.guruaid.uk.com

Click here if this is your business
★★★★★
4.8 / 5
98% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

? Ask our helpful community of experts about this product or company
GuruAid - www.guruaid.uk.com - Ask a question now

Media Gallery for GuruAid - www.guruaid.uk.com

GuruAid - www.guruaid.uk.com

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★★★★★

“A thank you for the wonderful technical report I received.”

Written on: 28/08/2014 by 1Hamilton (1 review written)

I recently contacted Guruaid to fix my computer. I was overwhelmed by the quality of the workmanship done, and the professionalism of the personnel who worked on the computer. I think it is fantastic that the chat includes detailed information of what they are doing, and that the techs ask permission to do various tasks. I love it that I get a copy of the chat so I know what work is done. I am grateful for this wonderful resource. My computer is cleaned up, and working better than ever… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“OUTSTANDING TECHNICAL ASSISTANCE”

Written on: 23/08/2014

I received outstanding technical assistance and guidance from the GURUAID staff for my computer problem. They gave clear and rapid evaluation of the problem which I explained to them. They were very personable in dealing with me and made sure I understood the gains and losses of the various approaches to the problems explained to me. They not only attacked the problem with clarity and efficiency, they made sure I understood what they were doing… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Do not sign up to Guruaid ”

Written on: 15/08/2014

GURUAID. Polite, yes, honest no! My laptop stopped working after I agreed to a full service . Also told that as I was spending £80 on this I may as well add a further £39.99 which would give me a year of free technical support any time, day or night! This was my Mother's laptop and for her peace of mind I agreed. A decision I regretted the very next day as the laptop blacked out and I had to ring again. I was so unhappy with the service I asked for a refund. Only to be told I could get a… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★☆

“A Computer Company with Smarts”

Written on: 14/08/2014 by ANATOLE1 (1 review written)

HAVING JDUST JOINED GuruAid I WAS PLEASANTLY SURPRISED BY THE AMOUNT OF ASSISTANCE I RECEIVED IT WAS OVERWHELMING. INITIALLY THE TECHNICIANS EXTREMELY POLITE AND NON JUDGEMENTAL WITH ME A NOVICE ON COMPUTERS THE TECHNICIANS DISPLAYED A COURTEOUS ATTITUDE WITH A DESIRE TO ASSIST TO THE ABILITYHEIRBEST OF T … Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“my laptop was very slow starting, and shutting down. ”

Written on: 02/08/2014

Now my laptop works excellently. Staff sorted my problems out . First class communication from the technician. Highly recommended… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Technical dept , supervisor and technician”

Written on: 27/07/2014 by Brianlincs (3 reviews written)

These people are excellent. Nothing is too much bother, they do what you ask and I now have a pc that works as good as they day I bought it. On top of that a follow up phone call was received to ensure that I was happy with the service I had been given. I strongly recommend anyone who either looks for this website or stumbles upon it to use it. It will save you buying a new pc when you do not really need one… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Technical dept , supervisor and technician”

Written on: 27/07/2014 by Brianlincs (3 reviews written)

These people are excellent. Nothing is too much bother, they do what you ask and I now have a pc that works as good as they day I bought it. On top of that a follow up phone call was received to ensure that I was happy with the service I had been given. I strongly recommend anyone who either looks for this website or stumbles upon it to use it. It will save you buying a new pc when you do not really need one… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Great help!!”

Written on: 01/07/2014 by Ayesha_xx (1 review written)

First time getting my laptop cleaned and they did an awesome job! It's been a week and it feels like I've purchased a completely new laptop with a new system. All the workers at GuruAid very helpful and great customer service! No problems ever since the clean up. Thank you GuruAid. Will be sure to contact you again in the future ☺️☺️☺️☺️☺️☺️☺️… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Yahalu's Response to Ayesha_xx's Review

Written on: 06/07/2014

Thankyou Im very happy good job

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★★★★★

“Best service !! Must try !!”

Written on: 07/06/2014 by KasenMorris220 (1 review written)

I have called GURUAID several times to clean my computer up.Everytime I have had a very satisfying experience. They understood what I needed. They addressed what should be done. It was handed quickly. So happy i purchased this service from GURUAID. I definitely share my experience with family and friends. Thank you GURUAID… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Professional as always”

Written on: 12/05/2014 by Petersongn56 (1 review written)

I contacted Guru for a 'tune-up' to eliminate all the dross that is picked up surfing regularly. I am always pleased with the courtesy and efficiency of the Guru team, and their excellent grasp of English - at no point have they ever queried anything I have typed or spoken over the phone. They are my go-to computer service agency of choice, and I consider the cost of my contract to be excellent value for money. Knowing they are there at any time gives me peace of mind when I use my PC… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★☆

“Happy to have a working laptop again”

Written on: 17/04/2014 by Benderhb118 (1 review written)

Having the stress of a laptop that is slow and working erratically was very frustrating, so I was very pleased that Guruaid was able to clean up my machine with one call. Although the servicing took several hours, the technician was always there to reassure me and the end result was excellent. I have taken out a two-year subscription which means that I can get help whenever it is needed. I thank the Guruaid team for their efficiency and knowledge. The only drawback was that I was required to… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★☆

“I have been very happy with the service. The staff...”

Written on: 09/04/2014 by naO'Keefe470 (1 review written)

I have been very happy with the service. The staff member is polite and easy understand. Is this company a Scam as I have just read so many bad reviews about being ripped off by Guruaid. I will be making investigations with Microsoft and hopefully my doubts will be eliminated… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“AWESOME SUPPORT”

Written on: 06/03/2014 by KieranPhillips (1 review written)

I was having many problems with my computer and had viruses and could not get "explorer" to activate so I found GuruAid online. The technician was able to correct all my problems and worked with me for several hours. He was very pleasant and caring which means a lot to me. I am very pleased to have a one year contract with GuruAid and would recommend it to my friends and family. Thank you… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Wonderful service”

Written on: 03/03/2014 by Valentina428 (1 review written)

Wonderful great job by mujjafar and he was quick… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Vishal Hate fantastic and helpfull highly recommended”

Written on: 22/02/2014 by BrendaDesjarlais (1 review written)

excellent and professional service.love this company… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Gvrg2002's Response to BrendaDesjarlais's Review

Written on: 25/03/2014

So far ever issue has been resolved in a timely and professional manner. Very satisfied at this time. I have no idea of how to improve the service.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Jacqueline.goodrow's Response to BrendaDesjarlais's Review

Written on: 29/04/2014

The guru aid is a fantastic site that has helped me through many pc issues..They are very professional and get to the problem.. I have recommended them to several people.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Gordonstephen's Response to BrendaDesjarlais's Review

Written on: 25/03/2014

I am very pleased wioth this services

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 3 Comments
★★★★★

“Fantastic Service!”

Written on: 20/02/2014

I would like to thank Guruaid for the help I received today. Excellent service as always. I highly recommend this company… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Vishal Hate speaks excellent English and is very helpful.”

Written on: 14/02/2014 by TerryFrosini (1 review written)

I have been very pleased with the service and professional staff I have talked with at Guru Aid. It is good to know they are there when I need them. Terry Ashland, Oregon… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Vishal Hate is done a great job.”

Written on: 10/02/2014 by AnthonyCangelosi (1 review written)

Good service and the technician was very helpful in solving all of my problems. Thank you… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Vishal Hate was kind very patiennce and very Helpful.”

Written on: 10/02/2014 by BrianFrench (1 review written)

Vishal Hate This pearson was kind very patiennce and very helpfull and solved my problems 100%. I found all the staff who has delt with me were very kind and patience, And I am satisfied with the service which you offered. Many Thanks Brian French… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Meenakshi did a fantastic job”

Written on: 10/02/2014 by kaydenegriffiths (1 review written)

Meenakshi was very attentive, informative and good customer service Guruaid services always quick to respond and needs… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
overview