written by TryToBeFair on 18/06/2015
The most unreliable, uncommunicative, and useless company it has ever been my misfortune to have to deal with. I ordered a USB hard disk drive from Gotechie on 30 April 2015 (via Flubit). I received an email from Flubit the same day stating that my order had been despatched and I could expect delivery on 1/2 May. Flubit/Gotechie also, please take note, took my money on 30 April 2015. When my goods hadn’t arrived by 7 May, I raised the matter with Flubit (they, apparently, pass on all such correspondence to the supplier – Gotechie, in this case). When I still hadn’t received ANY sort of response from Gotechie or Flubit by the end of 11 May, I raised the issue, again, with Flubit. When I still hadn’t received any word from Gotechie or Flubit by yesterday afternoon, I emailed Flubit to complain and demand my goods or my money back. Throughout this whole, frustrating saga I have not and so much as a single word of correspondence with Gotechie. Not a single word of explanation (let alone apology). I finally got a refund from Flubit about a month after I originally placed my order. A little over two weeks ago, before posting this scathing review, I decided to give Gotechie one last chance to explain themselves and apologise. Again, I did not receive any form of response. Unbelievable! I will NEVER buy anything from Gotechie again as long as I live. It is one thing to misjudge stock levels/availability and let a customer down over a promised delivery date but to fail to communicate with them at all is completely unjustifiable and unacceptable. I am amazed that there are still companies in existence that think they can treat customers in this way and get away with it. This is, by far, the most negative review I have ever written for a supplier but fully justified in the context of Gotechie’s complete and utter failure in every aspect of service and customer care. If you want my advice, steer well clear!
written by 46Robb on 17/11/2014
Ordered a printer last week from Gotechie, advised it would be 1 - 2 day delivery. It was 4PM when I placed the order and was delivered to me at 9am the next day! Great service and it was a great price too (cheapest I could find!) Highly recommend this company!
written by 180Kendall on 26/06/2014
Ordered a laptop from gotechie yesterday and it turned up first thing this morning! Laptop is great super fast, great display and was a bargain at the price paid. Will be using these guys again for future purchase.
written by on 11/01/2014
Really good products, very low prices and high quality shipping. Thank you!
written by on 27/07/2013
Fantastic!!! the prices were great! i had a few questions about a product so i tried the phone number and got chatting to a guy who told me about the product and seemed genuine and helpful. Paid over paypal and got the TV the next day! Genuinely surprised for the money I paid, it was so easy If the price wasn't enough to convince me, the guy on the phone knew his stuff! Would use again and recommend
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