Epos Direct - www.eposdirect co uk Reviews

★★★★☆
3.6 / 5
67% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

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Epos Direct - www.eposdirect co uk

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Latest Reviews

★☆☆☆☆

“Don't get your fingers burnt.”

Written on: 30/07/2014

I Bought an epos system from this company in 2010 and from that day onwards I had problem for about an year. I eventually moved to different company. I had all the problems like the others said and sadly it seems like there are still continuing the same practice. I did complain to my local trading standard and Tower Hamlet trading standard. With out a shadow of a doubt, this is the worst ever company I have ever dealt in this country. This company was sending me invoices for some thing never… Read Full Review

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★★★★☆

“Fast and excellent service”

Written on: 16/07/2014 by Redlionuk (2 reviews written)

i bought the software from eposdirect, i used a web based epos software which was no good for my type of business. Epos direct guided me to install their software on my epos system and i am up and running in no time at all. Excellent service from the support centre… Read Full Review

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★★★★★

“Outstanding range of Epos Systems”

Written on: 24/05/2014 by Tillyjordan (1 review written)

I visited Epos Direct to find Epos Systems for a new Store but ended up purchasing not only for this Store but other products and an software. Service was outstanding and delivery was prompt and efficient - I can see I will be spending a lot more here in the future!… Read Full Review

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★★★★★

“Safe, reliable and knowledgable”

Written on: 21/05/2014 by mollychapman (1 review written)

We needed repairs on our Epos System in central London and needed updated Epos Software, Epos Direct were outstanding from start to finish,...There support team hold good Knowledge and quick too… Read Full Review

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★★★★★

“Authentic Good Service”

Written on: 20/05/2014 by Flar1949 (1 review written)

Hello all, Epos Direct provide the authentic good service and staff was friendly can't make up my mind which EPOS system should be prefer for me as normally I go to quality EPOS system in London they have 3 branches the Epos service is top notch love it have a look at what they have to offer as well… Read Full Review

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★★★★★

“Good Professional Advice”

Written on: 20/05/2014 by hannahhiggins (1 review written)

Always willing to help with good professional advice in a clear and friendly manner. Very reliable and prompt service. I was more curious about the product, what exactly it is and hod exactly it work, there professional customer care service people provided me the excellent kwnolodge, about the product and gave me good Guidence… Read Full Review

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★★★★★

“Super sales person”

Written on: 28/04/2014 by russian20144 (1 review written)

I have ordered today and expecting my delivery tomorrow afternoon with installation. If it goes wrong then i will notify but i have seen the systems and its best i have seen. Once live, come see our russian restaurant sw1, london… Read Full Review

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★☆☆☆☆

“Slow rubbish worst customer service”

Written on: 21/04/2014 by Ruban156 (1 review written)

The SLOWEST epos system in the market. It takes five seconds after pressing the payment button to open the cash drawer. Whereas all other manual and epos tills open in a split second. The technical support is further rubbish , you will get passed around and most of staff cannot speak fluent English so it's like calling a call centre in India. Please do consider this review before buying their epos because I have bought 2 systems for £4500 and I'm stuck with them. I also think the some of the… Read Full Review

Russian20144's Response to Ruban156's Review

Written on: 28/04/2014

i was about to order from eposdirect when a sad competitor asked me to read your review. Now i am more inclined to order from epos direct after reading your review. Clearly you are a sad person and i feel sorry for you. Next time you leave a review try to at least be honest and keep your pricing in line with your verbal.

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★★★★★

“Great product and friendly service and support staff”

Written on: 13/04/2014 by CliveMorley (2 reviews written)

3 weeks into my epos system and i must say i have had a pleasurable experience from eposdirect. I was asked to give feedback 2 weeks ago but thought i should see how things pan out but the product and delivery is faultless. This is our third epos system and i can safely say that i feel ripped off by the other epos systems i have bought in the past. There was no real functionality to help you manage your business. Epos direct product is a superior product. Lets face it sales people make it… Read Full Review

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★★★★★

“good EPOS till”

Written on: 11/04/2014 by CarlyEaton (1 review written)

I own a French restaurant, we bought their EPOS recently, I did not speak much English, but to be honest, it was not necessary. They were very helpful to set up for me. Happy with EPOS till .. Sorry dont write Good English… Read Full Review

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★★★★★

“Nice EPOS system from last 2 years”

Written on: 01/04/2014 by MathiasWentworth (1 review written)

Hi I am a news agent in aldershot and have purchased this EPOS system from a chap in Wembley, I am on the support with them and so far haven't encountered any issue as they are very helpful even on Sunday. That sales guy calls me often to find out if I need anything else which I think is right way of getting in touch.. I recommend this to any news agent or retai shop… Read Full Review

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★☆☆☆☆

“Epos direct”

Written on: 22/03/2014 by Moore1982 (1 review written)

Epos letter Hi Me too have the similar problem with EPOS direct. The rep came to me several time to sell the product to me and he called almost everyday encouraging me to take the system. He also told me there is no hidden cost involved after sale or before sale. After so much encouragement by the rep I decided to buy the system for my small business. When he came to sign the contract, he didn't even give me time to read the contract, he was rushing saying that he wants yo go to another… Read Full Review

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★☆☆☆☆

“Rubbish do not buy”

Written on: 13/03/2014 by D4v1d50 (1 review written)

Don't be lured into buying this We are still waiting for installation 3 months after purchase We asked to cancel which has been followed up by blackmail Do not use this product… Read Full Review

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★☆☆☆☆

“Dont buythey will rip you off and blackmail you”

Written on: 06/02/2014

Do not buy from Epos Direct and E Novations. They seem nice and the product seems great which I paid £1800 full package but they will rip you off as soon as they've got you, They have breached my contract and they chase you for Annual support payment and payment for licence keys to access your till, otherwise you will not be able to use your till its just a peice of junk without the licence key, so they blackmail you to pay up or no till software. They never mention this upon sale or in the… Read Full Review

Jonathaneposnow's Comment

Written on: 10/02/2014

Hi there,

I am sorry to hear about the service you have received, it gives all epos companies a bad name.
I actually work for a company called EposNow, we are very transparent with all our pricing as you would be able to see on our website.
If you would like any help getting your epos requirements back on track please contact us.
Jonathan
Epos Now

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★★★★★

“Great value epos package for my business from epos direct”

Written on: 16/04/2013 by peter220 (0 reviews written)

I have now been using an epos system for my business, i purchased this from eposdirect co uk and they have provided with the best service and product. i have seen a nice change in my profits and the service provided by epos direct is also excellent. I purchased my epos package with the toshiba system for only £1499… Read Full Review

Aleksejk's Response to peter220's Review

Written on: 17/04/2013

Positive outlook, I hope you are doing great.

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