Fast Delivery - Excellent Service

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  • Customer Service

  • Quality of website

  • Value For Money

08pateldan's review of Computer Planet www.computerplanet.co.uk

★★★★★

“Fast Delivery - Excellent Service”

Written on: 19/06/2013 by 08pateldan (1 review written)

I ordered a PC from C.Planet, after reading reviews online I was worried it would arrive very late and I would have to send it back.
To my surprise it came much quicker than expected, I ordered it on 'Estimated 9 working days' and it came in 7 working days, also it worked perfectly, all I had to do was install some drivers, I thought I would eventually find something wrong with it because of some bad reviews I had seen. I found that the SSD I ordered with it was not listed on 'My Computer' so I contacted computer planet by eMail, and they got back to me in five minutes, all i had to do was download a program t establish a link between me and the C.Planet employee, and we could communicate, he gave me an extremely helpful guide, it turned out the SSD was there a wire had just come loose, so he helped me fix it, in under 30 minutes it now works perfectly, I did believe I would have to send it back if I wanted to install my SSD, but I didn't.
In conclusion Excellent delivery, customer service, and Desktop, those considering buying from here do it, don't be put off by bad reviews, generally people only review stuff if it was bad, and the bad cases are only a minority of cases

  • Desktop - £943.00

    Goods purchased & cost

  • On time

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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